@COSMOTE Καλησπέρα. Έκανα online ανανέωση χρόνου ομιλίας μέσω χρεωστικής για να παραγγείλω πίτσα και εντέλει χρεώθηκα, το υπόλοιπο δεν ανανεώθηκε και η εξυπηρέτηση πελατών μου το έκλεισε 2 φορές τώρα μετά από αναμονή. Ευχαριστώ πολύ.
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@GoPro I have even tried using bare, vanilla chrome without any extensions or enhanced privacy settings, both on desktop and on android. The issue doesn't appear to be on my end.
@GoPro Hi. I'm a gopro plus subscriber and I've been trying to replace a GoPro MAX since the beginning of August. Support has been non-existent. I made ~10 callback requests, no callback. Chat doesn't function and when it does, no agent shows up. 1/3
@GoPro So, I've been trying to initiate a chat and a callback from multiple devices and browsers for the last ten days. The chat window remains blank and a callback is never received. I tried both my region and the US like an admin from the support hub suggested. What now?
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@GoPro Hi. The email that I received clearly states that you cannot call my region due to some "system issues" on your end. My phone/number is not to blame. I will try to request another callback but I know it's pointless. Can't you just email/DM me the address for replacements?
@GoPro Sure, it doesn't have a replaceable, removable lens protector but it does have a built in one, which is replaceable as is evident by numerous videos, the one I posted included.
@GoPro The problem is and has been on your side. It's been 6 days now since you've shared my case with the team. Shouldn't I have received an email? I just want to send the camera back for replacement. Callback and chat do not work and there are no alternatives, this is tragic.
@GoPro@lauralhampton Lol, lens->screen.
You can very easily and cheaply replace the protective glass assuming the front element of the lens is undamaged. https://t.co/VdXx3YAlEK : the replacement part order page.