@AmazonHelp Hey Jyot, I understand what you're saying but they told me it would take a max of 3 days, 5 days ago as well. I waited for 5 days before contacting the support again. You're telling me to wait again?
Dis is the response the @AmazonHelp keeps giving. They said the same 3 day story over the phone on 10th also. help me resolve this asap. It's getting a little out of hand & it's unprofessional how the agents don't seem to check and how your support team answers @amazonIN@amazon
Even though i gave the wrong product to the delivery guy, he never checked for the quality or if it was the right product and took it away. Had I been intimated the pickup details prior, I could have called the guy to return it immediately but that wasn't given as well.
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@AmazonHelp Idk how many time you want me to fill that form. I've filled it again. Even if you don't have any compensation policy, I want an explanation atleast. Why and how long do you expect me to be understanding and patient, Vijaya? It's been almost 2 months since I filed for a return.
@amazon@AmazonHelp@amazonIN it's been 4 days since and it still hasn't been picked up. I got an email saying it would be picked up within 2 days, 4 days ago, after filling out the form given by the Amazon Twitter support. Idk what to make of this.
@AmazonHelp I will. But I expect explanation and a compensation for the inconveniences I've had to face. This is the third time I'm escalating this issue. @amazon@AmazonHelp@amazonIN@JeffBezos
And the product still hasn't been picked up. I haven't touched it since I received it. I'm terribly disappointed with the service & I don't think I'm being unreasonable here when I ask u to compensate me for my grievance along with the refund! @AmazonHelp@amazonIN@amazon
After a long conversation, I received a call from on of your employees who was rude to me at first but then said the most she can do is change it into a return and give me the refund for it. This conversation took place on 12th November 2021. It's almost been a month (2/n)
@AmazonHelp Hey Ajay, I had contacted your customer care cuz it said my orders were delivered but I hadn't received them and this was the response they gave me.