@anupamsinhal so my husband, Parth Ranjan, has been trying to get our money back from 14th June and your company representatives have stopped taking our calls and stopped replying to the WhatsApp group created by your employees! Looks like you are running a planned fraud here?!
@anupamsinhal we even sent an email for which we have not received any ticket number or reply. Do let us know how you would like to progress ahead, seeing that your company is just conning people of their money?
@anupamsinhal delayed and poor service is what your company should be known for. Such bad customer service, where no one bothers to tell us when and how we can get our money back. Pooja left the group and +91914859537x doesn't have the courtesy to reply or call back.
@Himanshu_Vis@Swiggy I’m too! Seems like this is what you get for being a loyal customer. All that they have done so far is reply with automated responses or stop acknowledging the concerns once for all; ‘coz for them I am “just another customer, so why bother to fix the issue when you can ignore it”
@SwiggyCares You’re the second such incompetent organisation that has terrible customer service. A service that only dupes customers of their hard earned money & time. Shame on you @Swiggy for denying a refund for something that you messed up and failed to fix! #SayNoToSwiggyOne
@SwiggyCares WHY WAS IT NOT OUT OF DELIVERY RANGE TWO MONTHS AGO WHEN I BOUGHT THE MEMBERSHIP?I was using Instamart then and I have proof. If you cannot deliver to my place then REFUND ME MY LEFTOVER MEMBERSHIP AMOUNT. Stop scamming customers with this tactic.@consumerforum_@BandBajaateRaho
@SwiggyCares WHY WAS IT NOT OUT OF DELIVERY RANGE TWO MONTHS AGO WHEN I BOUGHT THE MEMBERSHIP?I was using Instamart then and I have proof. If you cannot deliver to my place then REFUND ME MY LEFTOVER MEMBERSHIP AMOUNT. Stop scamming customers with this tactic.@consumerforum_@BandBajaateRaho
@consumerforum_@Swiggy@SwiggyInstamart@SwiggyCares@jagograhakjago
OrderID #138699857433170. First you allow Swiggy Instamart services in my area. Hence I buy your SwiggyOne yearly subscription. And then you stop Instamart services in my area. Is this a new tactic? 1/3
@SwiggyCares@detectivemisra So you just take the money and do not provide us with the services? So this is Swiggy's new way of scamming the customer?!? Take the money and then stop providing the service and also don't bother to refund accordingly!
@SwiggyCares Not acceptable. Your nearest store was delivering to my area in Jan and Feb this year. Hence I took SwiggyOne. Since March your store is not serviceable &that’s not my problem. This is betrayal of a customer’s trust.The membership is useless now.I want a refund. @BandBajaateRaho
@consumerforum_@Swiggy@SwiggyInstamart@SwiggyCares
You cannot fool a customer AFTER they have bought the membership.Coz then this is a great tactic.Also ghosting my emails won’t help.I WANT MY SWIGGYONE MEMBERSHIP REFUND as you failed to keep your promise.#SayNoToSwiggyOne 3/3
@consumerforum_@Swiggy@SwiggyInstamart@SwiggyCares@jagograhakjago
When I raise a complaint regarding this, you say you’re sorry. Well guess what?Don’t be sorry. Just refund my SwiggyOne membership that you very conveniently charged from me by promising Instamart services.2/3
@FURLENCO@FurlencoSupport#NoBrand@consumerforum_ Complaint #2474872. First you fail to deliver the product on time. And then you “forget” to refund my money citing software upgrade issues. Everyday you say give us 7 more days. Well guess what, it’s day 18 & no refund yet. 1/3
#NoBrand@FURLENCO@FurlencoSupport 30days since I last placed my order with you & Day21 since the refund complaint was created.The refund finally came in.Thankyou for making me understand that if a brand looks too attractive then there is definitely some Golmaal #SayNoToFurlenco
@Vaibhav_Mandir@FURLENCO@FurlencoSupport@consumerforum_ What’s surprising is that the customer has to be at the receiving end of their software migration. All the leading and upcoming brands right now try to ensure seamless experience for their customers and that’s what represents the quality of a brand. But @FURLENCO is a #NoBrand!