Hey @Delta at @Massport PLEASE have your Baggage Claim Service Representatives answer calls from @ATLairport@Delta representatives who need to update โdelayed baggageโ File Reference Numbers. Been calling/ messaging for 5 DAYS now with no update or success. NEED HELP.
@upsidebrowns@Delta Same thing for me this past weekend (our bags are sitting in the Boston Airport Baggage Service Office) and have not moved in 5 days!!! No updates and HOURS spent on the phone/ messaging. WHAT THE HECK @Delta
going on day 3 without communication on 2 canceled flights, delayed / lost luggage and driving 5 hours out of our way to reach our final destination. thanks for nothing @Delta#DL0847 FAIL