Deborah Evans

Assistant Head and Year 2 Teacher, passionate about teaching and am continuously sourcing new and innotative ways to make my practice better!

[Deborah Evans @devans108]

@marksandspencer worst customer service I’ve ever experienced from M&S. I won’t be shopping here again. Was on the phone for an hour to a member of your staff who couldn’t solve the smallest issue. Now a member Of your team has come to collect a parcel which I had cancelled !

[Deborah Evans @devans108]

@marksandspencer I Was on the phone to one of your service team members for an hour only to get a return label emailed to me. Your staff member was completely incompetent, didn’t listen to me and we still hadn’t resolved the issue after an hour! I had to give up.

[Deborah Evans @devans108]

@marksandspencer worst customer service I’ve ever received in my life over the phone trying to return an item. I’ve been on the phone for nearly an hour and this hasn’t been resolved. Appalling customer service

[Deborah Evans @devans108]

@Aeromexico rang you on Monday, after 1.5 hours managed to speak to a supervisor who assured me I’d get an email response within 48 hours regarding my medical situation ….no response yet! Can you explain?

[Deborah Evans @devans108]

@Aeromexico on the phone AGAIN to your company for 30 minutes. Told there’s ‘no supervisor’ (again!) get put on hold, AGAIN. What does one have to do to speak to someone who can give me some answers?

[Deborah Evans @devans108]

@Aeromexico has anyone been successful in getting a refund with this company? Been trying for nearly two years now with no success. Ignored emails, phone calls that get cut off…what’s going on?!

[Deborah Evans @devans108]

@Aeromexico being repeatedly told that ‘our policy’ doesn’t allow a refund/extension is discrimination. I was unable to fly due to being pregnant/having a newborn who was sick/allergic reaction to covid-19 vaccine. You can not use one blanket policy for medical exceptions

[Deborah Evans @devans108]

@AeromexicoUSA if I haven’t been able to fly during the set time given from my cancelled flight from the pandemic due to medical grounds is this not grounds for an extension/refund?!

[Deborah Evans @devans108]

@Jezalix @Aeromexico Wow. Have they at least responded to your emails? It’s alarming that a company such as this one has only responded to me since I’ve resorted to Twitter

[Deborah Evans @devans108]

@Aeromexico I can’t fly to Mexico on medical grounds after suffering an allergic reaction to Covid 19 vac. (Have Doctors evidence) still no response from you regarding refund?!? Trying to get a refund for 1.5 years. Being ignored continuously

[Deborah Evans @devans108]

@Aeromexico Forgive my impatience. I guess after waiting over a year and a half to get this sorted, my patience has run out.

[Deborah Evans @devans108]

@AeromexicoUSA trying to get a refund or an extension on my ticket purchased in 2020. Was pregnant last year and had a baby so couldn’t travel anyway. Refusing to extend my ticket. Discrimination against pregnant women! ‘Decide not to use my ticket!’ ‘Couldn’t use it!’

[Deborah Evans @devans108]

@Aeromexico refusing to extend my ticket voucher or offer a refund when I was pregnant and couldn’t travel at the time that my extension was granted. Discrimination against pregnant women!

[Deborah Evans @devans108]

@AeromexicoUSA how do I get a refund for a ticket I was unable to use during the pandemic despite trying for over a year to get a refund? being told my ticket was too long ago. I now have a baby so couldn’t travel while pregnant and now can’t travel alone with a baby. Help!

[Deborah Evans @devans108]

@YAYIS0709 @AM_Escucha @AeromexicoUSA @Aeromexico Did you get a refund from the credit card company? I am so disgusted with @Aeromexico lack of contact. and that it’s taken going on Twitter to finally hey a response after a year of trying

[Deborah Evans @devans108]

@Aeromexico I’ve been trying to get a refund for a flight I was unable to use during the pandemic for over a year now. Have sent countless emails with countless case numbers and no response. Ive called customer services 8 times, assured I’ll get a response and then nothing!?

[Deborah Evans @devans108]

@AM_Escucha And after being on hold for 25 minutes to speak to a supervisor, I get cut off. For the second time this evening.

[Deborah Evans @devans108]

@AM_Escucha I have many cases numbers from the last year. None of which have even been responded to. Which one do you want? I’m currently on hold (again) to speak to a supervisor now for over 25 minutes.

[Deborah Evans @devans108]

Finally someone talking sense https://t.co/ObnLae3fNc

[Matthew Pennycook MP @mtpennycook]

Given its infection levels compared to a number of other London boroughs included, it’s not at all clear why Greenwich isn’t in the list of areas designated for delayed school openings. Genuinely baffling decision even for the DfE under Williamson. The criteria must be published.