@Microsoft Way to fail up, as a former engineer getting support used to be stellar. Axing all direct MSFT support staff in favor of Mindtree was probably a great financial move but a massive failure in execution and customer service. #dobetter
@rickygervais Never felt compelled to send a note to a celebrity before. However home post covid watching AfterLife on @netflix, I was in tears the last few episodes & wanted to say thank you. My wife is a BC survivor and the show really touched my heart, beautifully done mate!
@LifeTime_Life We should probably talk, from one of your staffers today. โHi my name is Terrance. this message is for .โฆโ Not really ok with your check in staff using our membership data to reach out to us in the evenings. #digitalprivacy@FTC
@Arizona_RN@LifeTime_Life I feel for you, my wife today was texted from the @LifeTime_Life checkin staffer and he asked her to text or call him. All of your personal data pops up on their screen when you arrive and sadly sheโs not alone. Management offered to cancel her agreement when she asked for help.
Dear @LifeTime_Life please teach staffers to not text your patrons personally. I know that all of our membership #data is ripe for the picking but thatโs sort of a gross abuse of personal privacy. Please and thank you! #personalprivacy@FTC
Hey @lenovoUS 5 laptops ordered fraudulently, Lenovo account was compromised @AmexBusiness caught it and refunded me. Reaching anyone from your fraud dept is impossible. Amex took care of me, Iโm good. but I thought you might like to know. #CustomerService#dobetter