@Blitztrading09@MyntraSupport@myntra I found the no. On Google .
In my case brother they are declining my return bcos myntra thinks decathalon logo and forclaz logo are different so the product is different from what they delivered.
And when I saw the customer reviews everyone is getting it with the new logo only.
@MyntraSupport@Myntra@myntrasupport Reach out to the seller decathlon
They are ready to assist you but you are intentionally not contacting them bcos they will tell you approve the return.
They are asking you to connect to them for the 3rd time still you are not connecting with the seller.
@MyntraSupport@Myntra@myntrasupport Reach out to the seller decathlon
They are ready to assist you but you are intentionally not contacting them bcos they will tell you approve the return.
@MyntraSupport@myntra@MyntraSupport@myntra why arnt you connecting with the seller if the seller has already accepted that it's their product only and will clear it @myntra once conneted with them.
I attached the mail they sent me asking @myntra to connect to them.
@MyntraSupport@MyntraSupport@myntra go through the call recording I attached and answer me here only.
I dont want to here the same irrelevant update.
If the seller accepted then how can you deny? How can you pack some different logo bag if the seller no longer sells it?
@MyntraSupport@myntrasupport1@myntra they only call me to tell that we have checked the footage and we delivered the same product.
How's that possible if decathlon updated their logo long time ago and other customers are also getting the updated logo bags.
See the orange bag from reviews.
@MyntraSupport Go through the call recording above
They are giving irrelevant update and also not connecting with the seller who is ready to tell them that both are same products and they are selling the product with the logo which I got. I
want the reply here only not on call @MyntraSupport
@MyntraSupport@myntra Even after attaching the seller's mail to contact them @myntra@myntrasupport is not contacting decathlon.
Decathalon agreed that both are same product and they have updated their inventory and now shipping the products with new logo.
@MyntraSupport@myntra Decathlon is ready to assist @myntrasupport@myntra but you are not reaching them out intentionally bcos even you know that they will approve it as they are the seller listed.
@MyntraSupport go check the customer review under the product and ask decathlon too as they are the seller in this case
I have visited their stores too, everywhere they use the new logo
So don't lie about sending me the same prodct as in images bcos they changed it years back @MyntraSupport
@MyntraSupport I know your response already that we delivered you the same product with proper seal and packaging ,We have video packaging proof .
So let me clear you,decathlon no longer sells with the logo in images. The new logo is used by decathlon since 1 year and decathlon accepted it.