We received news that some investors are unable to claim their $DXP while some are unable to bridge their $DXP SOL to BSC. If you are affected, please know you are not alone; we are working on a fix. Kindly send a DM for quick support and directives.
https://t.co/MzA7mKMGke
Hi Hernando! thank you for flagging this. We apologize for all inconveniences this might have caused. We implore you to refer this complaint as a direct message for immediate assistance at the earliest opportunity.
Hi Tony! Thank you for flagging this. We implore you to refer this complaint as a direct message for immediate support and directives. A team member will attend to you at the earliest opportunity.
Hi JM! Thank you for flagging this! We implore you to refer any issue you might be experiencing claiming your $DXP directly with us via a direct message. A team member will attend to you providing swift support and timely directives.
@dexrp_io Durante los primeros 5 minutos no me permitía reclamar mis tokens, el mismo error una y otra vez, tenía la dirección correcta, la red correcta ysolo hasta 15 minutos después mágicamente pude obtenerlos. Para ese entonces el precio se desplomó a 0.000080.
Un scam en toda regla.
Hi Albert! Yes you can still clam your $DXP. If you need help claiming your tokens, we implore you to reach out via a direct message. A team member will provide you prompt support and a step-by-step guidance.
We apologize for all inconveniences you might be experiencing. What complaint is it you have regarding your $DXP? We implore you to reply via a direct message for swift assistance.
Hi Alexander! It is with great remorse we apologize for all inconveniences this might have caused you. We implore you to refer this complaint as a direct message. A team member will be assigned to provide you swift support and assistance.
Hi Sammy; Thank you for bringing this to our attention. We apologize for any inconvenience caused. Kindy refer this complaint as a direct message for quick assessment, support and swift resolution. We promise to look into this at the very earliest opportunity.
Almost all non custodial wallets, DEXs and CEXs integrated on the dxrp platform. Are you unable to access /move your $DXP to some specific wallets? Kindly refer your response as a direct message for swift follow up.
Your concern is dully noted. This is a lapse on our part, allot of bot and parody accounts are impersonating us lately; we are working round the clock in partnership with X and other cyber security agencies to get rid of them all. We deeply apologize on this short coming.
Hi Davis- Thank you for bringing this to our attention. We apologize for all inconveniences this might have caused. In which wallet are your $DXP presently held in? Kindly refer your reply as a direct message for further assessment and assistance.
@dexrp_io I’m still waiting on access to my tokens. The Solana wallet has had access but I’ve seen nothing about how to claim on Xaum, Tangem, ledger or other wallets
Hi!-If you purchased through an EVM wallet it does not hinder you from claiming your $DXP. You need to access the node claim server through your wallet, we implore you to reach out via a direct message for a support team member to provide you swift step by step guidance.
Hey! - making your purchase through an EVM wallet does not hinder you from claiming your $DXP. If possible you are experiencing any difficulties at your end, we implore you to reach out via a direct message. A team member will access your situation and provide swift resolution.
@dexrp_io This is unacceptable. During the presale you allowed purchases with Solana and Ethereum (EVM). I bought using my KuCoin wallet on ETH, and now the bridge only works with Solana? That’s misleading. I’ve contacted support several times with no response. I want a clear solution now