hey @VodafoneGroup my 1GB internet has 2.5 Mbps upload instead of 50Mbps (5% of what I pay for)
After 2 intense months chatting with customer service:
1. you admit the line is overload (Munich)
2. no timeline to fix it
3. I pay every month
4. not clear how to exit contract
dear @VodafoneGroup as a customer of @vodafone_de I "enjoy" 100Mbs down / 1Mbps Up instead of the 1.000Mbs / 50Mbps I pay... and this is your Customer Service...
Are you stuck in the 90ies?
#CustomerService