Advanced Clinical Practitioner at the Emergency Department Princess of Wales Hospital Bridgend, Trauma Nursing Board Director & TNCC instructor, Expert Witness
@SwanseaGrand come on Swansea- can’t you cope with a crowd. Queued for the break and then you stopped serving everyone when bell rang. Obviously not keen on attracting business. Very poor
@digitalwind@mbklee_ Wow Mike, thanks for awakening my brainwashed mind to the fact that all the COVID pneumonia patients I treated and resuscitated over the Christmas period were really just kidding me on! They were very good at just taking the needles, tubes and “acting blue”. You complete bellend
@WelshGovernment What an own goal! What an abject lesson in “How to alienate your biggest workforce sector and destroy morale in one swoop”
The reluctance to apply this is financially driven, but demonstrates the complete lack of regard to nursing. Don’t clap for me 🤬
@jonathangravell shocking customer experience at Bridgend. Result- loss of deal and loss of customer. Would have thought the pandemic would focus customer care, but instead felt like I was being dealt a favour. Now where can I buy my new Kia....
It is said that the measure of a company is how it deals with complaints. Jonathan & Cassian at Kia has certainly resolved any issues I had initially. Picked up my new car today, all my concerns have been addressed. Mike, you were awesome in the handover. Diolch yn fawr Ian 👍🏼👍🏼