Face

[Face @DGSlaughter]

@monzo Still waiting after an hour… no updates and messages not even read

[Face @DGSlaughter]

@monzo What are your current wait times? Want to make sure I can set my expectations clearly.

[Face @DGSlaughter]

@flexjohnson17 Nice to the @investanswers followers responses to this post. Mostly backing James but have remained respectful to Flex. Just shows the type of people James attracts. Feel free to share your opinions, debate, disagree, etc but keep it respectful people ☮️

[Face @DGSlaughter]

@Airbnb tweet 10?

1. 6 different support reps - explained the issues every time

2. Rep Im speaking ignores my messages

3. Case worker has gone missing

4. Ongoing for 2 months

5. No update in 7 days

6. AirBNB will not call you

#badcustomerservice #airbnbservice #badservice

[Face @DGSlaughter]

@AirbnbHelp Still haven’t heard anything from your team...

[Face @DGSlaughter]

@AirbnbHelp Fourth time I’ve done this now... Let’s see if it works this time round.

[Face @DGSlaughter]

@AirbnbHelp cannot find my case worker. It’s now been 4 days since I emailed through my request for compensation and still no response or confirmation of the email. I even messaged through the application and their support team don’t seem to know either #badcustomerservice #shock

[Face @DGSlaughter]

@AirbnbHelp DM me after my tweet apologising for my #badexperience, saying they’d follow up on my case. Frustrating to receive the same message this morning asking if I still wanted a $200 voucher! I’ll now be approaching the media with my story below. #airbnbexperiences @Airbnb

[Face @DGSlaughter]

Booked through @Airbnb and was checked into a completely different property (see pics). When we complained the owner cancelled the booking and left 9 of us homeless! We lost 1 day and had to pay more for the 2nd villa. @AirbnbHelp thinks a $200 voucher is enough... #badservice

[Face @DGSlaughter]

#badservice #CustomerService #airbnb #airbnbexperiences #airbnb