Shocked at lack of cust svc with @AmericanAir as well as @CLTAirport. Very disappointed at the lack of help today when trying to determine the status of my elderly mother making a connection after delayed flight. Neither rep showed any concern or offered ANY help.
If you'll be at @InmanConnect stop by and see @keverne_denahan with @kardzee_inc ! You'll learn about a fabulous way to get noticed with your clients! #icny18#RealEstate https://t.co/P6bYKMIeGP