Dhanoop Bhaskar

`happy go lucky. happy with his lot'

[ISRO @isro]

Chandrayaan-3 Mission:
'India🇮🇳,
I reached my destination
and you too!'
: Chandrayaan-3

Chandrayaan-3 has successfully
soft-landed on the moon 🌖!.

Congratulations, India🇮🇳!

#Chandrayaan_3
#Ch3

[Dhanoop Bhaskar @dhanoopbhaskar]

@boAtSupport1 I had already registered a service request on 23-Aug-21 itself. (ticket# 3199906)

[Dhanoop Bhaskar @dhanoopbhaskar]

Ordered "boAt Rockerz 255F Pro+" on 12-Aug-21 from Flipkart and got it delivered on 13-Aug-21

After using it for just 11 days, (on 23-Aug-21) it broke

No! It didn't fall down

Might have used it for 3 hours at the max.

What kind of durability is this?!
@RockWithboAt
@Flipkart

[Dhanoop Bhaskar @dhanoopbhaskar]

@SwiggyCares The issue has been resolved. Thank you.

[Dhanoop Bhaskar @dhanoopbhaskar]

@SwiggyCares
I have placed an order in @swiggy_in applying a coupon. After payment using LazyPay, it charged me a higher amount as if the discount coupon was not applied. The customer care is not able to help in this. To cancel the order I will have to pay Rs.123.5!!

[Dhanoop Bhaskar @dhanoopbhaskar]

@AmazonHelp If so, please improve your customer service!

[Dhanoop Bhaskar @dhanoopbhaskar]

@amazonIN As advertised by you, "Prime Delivery" is described as "Fast, free, and convenient ways to get what you need, when you need it". 
The first word itself is FAST.
But, I am NOT getting (70-80% of) my orders delivered on time (in Mumbai !!).

[Dhanoop Bhaskar @dhanoopbhaskar]

@AmazonHelp Whether or not you pass the feedback to the business team, it does not help (at least my experience is so).
This is not the first time I am raising such a concern!!

[Dhanoop Bhaskar @dhanoopbhaskar]

@AmazonHelp The item already reached Mumbai on 17th and still been asked to wait!

If it is so easy to revise the delivery date (as per your convenience), please consider revising the advertisment (Prime Delivery) as well.
Cheers!

[Dhanoop Bhaskar @dhanoopbhaskar]

@AmazonHelp and your estimate is mostly wrong ��

[Dhanoop Bhaskar @dhanoopbhaskar]

@AmazonHelp I'm considering prime eligible orders, only. For instance, the latest one (prime).

[Dhanoop Bhaskar @dhanoopbhaskar]

https://t.co/copxiJBZxv

[Dhanoop Bhaskar @dhanoopbhaskar]

https://t.co/F8kfwuHIUI

[Dhanoop Bhaskar @dhanoopbhaskar]

@AmazonHelp I don't think, it is of any use. Lost hope!

[Dhanoop Bhaskar @dhanoopbhaskar]

Awful experience with @amazonIN & @XiaomiIndia
Bought an android TV (Mi TV 4C Pro) from Amazon on 28th Sept 2019. The item was delivered on 30th Sept 2019.

As per T&C, the warranty will get void if opened without authorised engineer's supervision.

[Dhanoop Bhaskar @dhanoopbhaskar]

@AmazonHelp An email of apology and appreciation of my patience does not solve the issue!

Tell me one good reason to buy again from Amazon if an item already bought is lying down, for the past two weeks, without being able to use!

[Dhanoop Bhaskar @dhanoopbhaskar]

@AmazonHelp Any updates from your side? or should I go ahead and install it myself. You should ensure that it would not affect the warranty!

[Dhanoop Bhaskar @dhanoopbhaskar]

@AmazonHelp Details shared.

[Dhanoop Bhaskar @dhanoopbhaskar]

Now, if we want to return and get refund - only "Replace" option is available, that too up to 10th Oct 2019 only.

No option to "Return" the item and no way to "Use" the item.
So, what am I supposed to do with it?
@amazonIN @XiaomiIndia

[Dhanoop Bhaskar @dhanoopbhaskar]

Contacted Amazon support thrice (on 06th 07th & 09th). Each time we will have to wait (on call) for at least 20 mins to talk to the team who deals with the installation of TV; & each time they will ask us to wait for 48 hours, which is the time window for resolution of issue.