Dharshak V Nair

[Dharshak V Nair @dharsakv]

@Emirates We are a family of 5 (3 children under 8) travelling on 2 August, along with a 13-year-old family friend under our care. Emirates changed our itinerary multiple times, and we accepted every change, rearranging our work leave and family commitments accordingly.

[Dharshak V Nair @dharsakv]

@EmiratesSupport I have dm ed the details , kindly look in to it and help us with a workable solution.

[Dharshak V Nair @dharsakv]

The only options offered were an 8-hour layover or a transit arrangement that doesn’t work for the 13-year-old travelling with us. Despite multiple calls, no practical alternative has been offered. Very disappointed with @Emirates. We urgently request a fair solution soon.

[Dharshak V Nair @dharsakv]

@Emirates We are a family of 5 (3 children under 8) travelling on 2 August, along with a 13-year-old family friend under our care. Emirates changed our itinerary multiple times, and we accepted every change, rearranging our work leave and family commitments accordingly.

[Dharshak V Nair @dharsakv]

Less than 48 hours before departure, Emirates changed our Dubai–Frankfurt flight by 15 minutes, reducing our connection from 1h10m to 55m. We were then told itinerary was no longer valid bcoz the minimum connection is 1 hour even though this change was made by @emirates , not us