@AmazonHelp We are on the line with Amazon customer care and Homax together. Homax says it is ready to refund, but Amazon has not given an answer. The call is fully recorded. Please resolve our ₹52,803 refund and provide a written decision.
@AmazonHelp@amazonIN Order 171-2236181-9165952: My ₹52,803 Homax sofa arrived damaged on 30 July 2026 and was returned immediately to the delivery person. An A-to-Z claim was raised on 4 August. Over 3 months later, no refund. NCH complaint 10630970. Please escalate and resolve
@AmazonHelp You’ve asked us to wait 48 hours without a ticket number or email address, saying the seller isn’t answering. Homax is ready to connect now. Please provide an email address for a three-way conversation so we can resolve the ₹52,803 refund. After months, this feels fraudulent.
@AmazonHelp@AmazonHelp 33 minutes into the call, we have explained the same issue again to a senior representative and are back on hold. We have been transferred repeatedly and still need our ₹52,803 refund. Please stop sending us in circles and resolve this.
@AmazonHelp Your chat link led to a call. We’ve been transferred three times and have already spent 20 minutes waiting without a response. This is the same cycle we’ve faced for months. Please assign someone who can resolve the ₹52,803 refund and give us a written decision.
@AmazonHelp Your chat link led to a call. We’ve been transferred three times and have already spent 20 minutes waiting without a response. This is the same cycle we’ve faced for months. Please assign someone who can resolve the ₹52,803 refund and give us a written decision.
@AmazonHelp@AmazonHelp We have spent over 3 months trying to resolve this through Amazon chat. The damaged sofa was returned on delivery and we still need our ₹52,803 refund immediately. We have the full case and evidence ready. This has caused immense distress and we will escalate further
@AmazonHelp@amazonIN@jagograhakjago I have registered an NCH complaint about a ₹52,803 Amazon/Homax sofa refund. The damaged sofa was returned at delivery on 30 July; no refund received. Please advise how to add my evidence report to the existing complaint and seek resolution.
@AmazonHelp@amazonIN@AmazonNews_IN@AmazonHelp I have compiled the order record, damage photos and seller messages for this ₹52,803 Homax refund. The sofa was returned at delivery on 30 July. Please arrange senior review and a written refund decision. I can share the evidence privately.
@indifitech misinformation , misguiding - and absolutely unprofessional behaviour by Asmita Singh and Amit - affecting our financials , information CIBIL rating and value towards Indifi .
Strict action to b taken by Indifi against both these employees else this will bescalated
@IndiaMARTCares There has been no action still , I just got a call asking me for the screenshots asking to share in there personal WhatsApp , I told them to mail me - haven’t got any mail ,
@IndiaMARTCares Ya u have such a big team and no one can respond - for a leader plus profile u dont have an account manager who can respond ! Absolute scam @IndiaMART@IndiaMARTCares I will make sure this escalated - leave giving new business u have stolen my peace to do existing business