Star airline is autocancelling flight ticket due to overbooking and informing during boarding process. They do not provide alternate flight booking and no support assistance at airport.PNR 12N16K (6 Sep) (GOX to AMD), Flight S5652
#goaairport#starair#dgca#moca
@AdaniOneCare@MoCA_GoI Need final response with clarity for autocancellation of tickets done from airline @OfficialStarAir or booking website @AdaniOneCare. If airline is autocancelling PNR at last moment then @MoCA_GoI should take strict action for such fraud to passengers. #dgca#moca
@MoCA_GoI Means we cannot identify who has cancelled ticket (@OfficialStarAir airline or @AdaniOneCare booking app). There is no justice to flight passengers under applicable provisions and can simply escape with generic response without any evidence.
@Flightyflow@AdaniOneCare@MoCA_GoI@OfficialStarAir Thanks, before boarding pass issue and check in process, airline informed that PNR is cancelled but no proofs given. We shared adani one app photo showing confirmed ticket which is visible in this thread and still none agree on cancellation mistake with compensation.
@AdaniOneCare@MoCA_GoI kindly intervene. Flight ticket autocancelled during boarding. @OfficialStarAir airline is saying that cancelled by travel agency @AdaniOneCare so check compensation with them. Booking partner reply as above. Justice & compensation must needed for Fraud plus haressment.
Star airline is autocancelling flight ticket due to overbooking and informing during boarding process. They do not provide alternate flight booking and no support assistance at airport.PNR 12N16K (6 Sep) (GOX to AMD), Flight S5652
#goaairport#starair#dgca#moca
@MoCA_GoI I have received only Flight refund on 22 sept after deduction in original payment from @AdaniOneCare@Adani_One. As boarding was not given by airline for confirmed ticket then compensation must required from @OfficialStarAir. Response still not received for such fraud.
@OfficialStarAir The child was constantly crying and puked due to this. No empathy.Upon asking for proof of, they checked customer's phone for email and SMS for 45 mins rather than their system. All to pass the time till boarding. The whole airline is a fraud. #dgc#dgca#moca
Star airline is autocancelling flight ticket due to overbooking and informing during boarding process. They do not provide alternate flight booking and no support assistance at airport.PNR 12N16K (6 Sep) (GOX to AMD), Flight S5652
#goaairport#starair#dgca#moca
@AdaniOneCare Its been 12 days now since then no conclusion action is visible from airline and booking partner which seems very slow process for customer support. Can you expedite and close by tomorrow ?
@MoCA_GoI There is so much time taken by airline to investigate overbooking of seats and denial boarding complaint. Can you conclude with airline at earliest by tomorrow ?