Dhvinay P V

Peace :)

[Dhvinay P V @dhvinay]

@RailwaySeva fan not working. Can’t log railmadad ticket because train hasn’t started. Helpline not responding.

Please help before train departs.

Travel without fan in the summer is difficult.

[Dhvinay P V @dhvinay]

@airasia I had already raised an email complaint about this to which the justification was attached in my previous tweet.

Mr. Bo has just raised another case for me: 224491084, hopefully this will not again take 3 weeks to get the same response?

[Dhvinay P V @dhvinay]

@airasia for pre-booking a meal, instead of INR426 which is what was shown on the app, my credit card was charged INR1426.

And when I wrote to the customer support, they told INR1000 is processing fee? What kinda joke is this?

Ref: 222880496

[Dhvinay P V @dhvinay]

@RailwaySeva @DrmChennai @RailMinIndia I suppose justice to a common man is not available in today's day and age,...

[Dhvinay P V @dhvinay]

@RailMinIndia, paperless UTS ticket screenshots are not valid, but the app allows it?

My brother was fined as a ticketless traveller, and his phone confiscated by the TC at MPKT when he produced the screenshot of the tkt I had booked for him.
What hooliganism?
UTS no: XA7CE8Z01E

[Dhvinay P V @dhvinay]

@RailwaySeva @DrmChennai Any updates on this @RailwaySeva @DrmChennai @RailMinIndia?

[Dhvinay P V @dhvinay]

@RailwaySeva And who gave the ticket checker the right to confiscate my brother's phone?!

He couldn't even get the phone back to call me until he paid the fine- what gundaism is this?!

[Dhvinay P V @dhvinay]

@RailwaySeva The ticket was opened 5 minutes back & now it is closed- paperless ticket is not valid other than on the phone is it was booked.

If geofencing is so strictly built in the app to prevent booking anywhere near a railway track, why not check the location where it is being booked?

[Dhvinay P V @dhvinay]

@RailwaySeva Why do you allow screenshots then?
Why is there no mention of this rule stating that this ticket is only valid on the phone it is booked from?

[Dhvinay P V @dhvinay]

@RailwaySeva @DrmChennai Not able to use Rail Madad to meaningfully reach anywhere- its WA messaging system is not designed to take local train numbers?

[Dhvinay P V @dhvinay]

I now empathize with those in a one-way love affair! Thanks @airtelindia @Airtel_Presence for teaching me this lesson, it is time to break up, I suppose...

@TRAI , any forum to address issues not being cleared after over a month?

#CustomerServiceFail

[Dhvinay P V @dhvinay]

@Airtel_Presence @airtelindia

Can someone please help get this wrong charges corrected? Have been battling with 121 since a month, tomorrow.

[Dhvinay P V @dhvinay]

@Airtel_Presence @airtelindia @Airtel_Presence @airtelindia give me some sunshine, give me some rain, give me some hope that another rep will call again… naa na na naa…

Over a month and waiting for a resolution! Appellate, X, 121, someone please respond!

[Dhvinay P V @dhvinay]

@Airtel_Presence @airtelindia issue unresolved. Now complicated further with next billing.

Thank you for not responding.

[Dhvinay P V @dhvinay]

@NoBrokerCare Thank you for the call back, team. And also for clarifying that the refund can be processed according to the "MoneyBack Plan" terms as I found a house outside nobroker.

Once I get my rental agreement signed, I will share it with the team for further processing.

[Dhvinay P V @dhvinay]

@nobrokercom "Get Guaranteed home (without using 50 contacts) or 100% Refund" is that what you intended to convey in the ad?

As @NoBrokerCare says refund is not possible because I used all the contacts. Btw- your investigation team yet to return wrong/unreachable listing quota.

[Dhvinay P V @dhvinay]

@PhonePeSupport Thank you for your support after the escalation.

[Dhvinay P V @dhvinay]

@PhonePe @PhonePeSupport, your executives on 080 68727374 are cutting my call when I request my issue be escalated becuase the ticket, supposed to be resolved by yesterday, has not been resolved yet, but has been closed as "Resolved"!

How can a common man trust your service?

[Dhvinay P V @dhvinay]

@Airtel_Presence @airtelindia, do you really care?

[Dhvinay P V @dhvinay]

@PhonePeSupport The ticket ID was sent via DM almost 24 hours ago.
No acknowledgment yet, hello?