@SimGuruAmelia hello, the subreddit has reported MANY issues with the new update, im currently compiling a list but the main issue is with freezing and a player reported their game crashed and now all they see is black and magenta stripes (1/2)
@SimGuruAmelia My save is VERY old, and I dont want to risk triggering any false positive checks. People on the subreddit are also unsure if they can link their accounts if they've visited neighbours with farms and such.
@SimGuruAmelia Hey Amelia, I'm late to the update and I have a few questions regarding linking your game to your EA account. I heard that some people are getting their accounts banned. Is there any chance a legitimate save could trigger that? What is used to determine that a save breaks TOS.
@SimGuruAmelia Miss "always checks her twitter way too late" - sorry I just saw this now, i havent seen anyone post anything recently about it so im guessing it's all resolved. I will make a post regarding your other reply, and have users reach out if they can. Thank you for your reply :)
Hey @SimGuruAmelia, many players are still having issues accessing their games:
https://t.co/LWResgRsGQ
https://t.co/xDz5GRN9Ms
They are missing out on the Belle Hotel event because of it. Will there will be a fix soon, and will players be refunded?
@SimGuruAmelia Hi again Amelia, it seems like a lot of apple users are having issues with the cloud after this update, ill be using this thread to track the issues: https://t.co/nvtvGuyfxV
@SimGuruAmelia IDK If this is an issue with the lighting update, but I basically moved devices because of it (iphone 12 -> m2 ipad air) and the game was logged in for a day, before it logged me out and refused to let me log in again. Can you please look into this issue too?
@SimGuruAmelia There's also another issue with cloud saving:
The game used to log users out of Facebook every day, and we would have to manually re-log.
Now the game won't let me log in at all, it just says on the "loading" screen with no pop-up. (M2 iPad)
@SimGuruAmelia@TheSimsFreePlay I also copiled a list of devices that don't support the lighting update, but I wasnt sure if unsupporting devices was considered a bug: https://t.co/Qnx3SFvOyj
@SimGuruAmelia@TheSimsFreePlay Hey Amelia, I have been compiling a list of bugs from the update in the subreddit here: https://t.co/ojzG0mcBIh
Is it possible for your team to take a look at them?
@SimGuruAmelia@TheSimsFreePlay - Some items such as counters dont render at all
- The disco ball light no longer sparkles
- Living teddy bears have no eyes
- Some devices render random colorful squares in places where the light source is supposed to shine
[2/2]
@SimGuruAmelia@TheSimsFreePlay In summary:
- Robbed of bribes: We were supposed to get 10 free bribed for the Influence Island, but many players are reporting they have received only half the bribes or none at all
- Swatches for items such as counters and doors are mixed up
[1/2]
@askryanair I already got the email on how I can verify, but I confirmed with my search history, and i booked through ryanair's official website, why am i having this issue in the first place?
@askryanair hey I just got an email saying "appears to have been made through a third-party travel agent who has no commercial relationship with Ryanair" even though from what I can see, I made the booking from https://t.co/cm4sxIbfmD
Can you please help me? I'm very worried.