@Vinamralongani@airindia Great you’re now using the current terms - 22 planes “feature new layout”. All 22 aren’t “retrofitted”. You’ve been using the terms interchangeably :)
@SingaporeAir After chasing everyday for 3 months and 17 emails @SingporeAir still has no response to my queries and refusing to provide any updates. All I asked for is to credit my miles for a partner hotel stay. Wonder how they’re treating other customers. @stompsingapore
@Zildjian880@SingaporeAir Their customer service is the worst. I tried claiming miles for a hotel partner stay. I’ve been following for 3 months everyday. When I called CS they put me on hold for 1 hour. Still haven’t credited my miles. #sqworstcs
@SingaporeAir I have been assured of action repeatedly for the last 3 months by your colleagues but no action has been taken and no updates given. I’ll need to approach news outlets soon if there’s no response.