Dilnet Helpdesk

Tech Support team for the UP Diliman Campus

[Dilnet Helpdesk @dilnet]

Instructions for DILNET2.0 are available via https://t.co/fqAUCSzEHl

Clients may also visit the DILNET HelpDesk at the University Computer Center for assistance in setting up the connection.

[Dilnet Helpdesk @dilnet]

ADVISORY

Please be advised that DILNET-WiFi will officially shut down campus-wide on 15 July 2024.

We encourage everyone to switch to our DILNET2.0 hotspot

[Dilnet Helpdesk @dilnet]

DILNET2.0 offers several advantages such as:
1. One-time configuration on user devices.
2. Auto-connect to associated hotspots across the campus
3. Lower chances of connecting to a fake hotspot due to certificate features.

[Dilnet Helpdesk @dilnet]

UNEXPECTED DOWNTIME NOTICE: All DILNET connections terminating at EEEI Node (Albert Hall, Balay Tsansellor, DMMME, DCS, DChE, EEEI, ENE, ICE, Kamia and Sampaguita RHs, Silangang Palma)

REASON: Power issue on EEEI Node
STATUS: Ongoing as of 3PM today

[Dilnet Helpdesk @dilnet]

DILNET2.0 requires a DILNET account and one-time setup per device. Clients may also visit the DILNET HelpDesk at the University Computer Center for assistance in setting up the connection.

[Dilnet Helpdesk @dilnet]

Out with the old, and in with the new ✨DILNET2.0✨

Connect to the new WiFi service by following the instructions via https://t.co/qL3Ya7IvQy and enjoy automatic connection whenever DILNET2.0 is in range. No more daily portal sign-ins!

[Dilnet Helpdesk @dilnet]

Please schedule your network related activities before or after this date to prevent interruptions on your daily operations.

Thank you.

[Dilnet Helpdesk @dilnet]

NOTICE: Scheduled Maintenance Activity

There will be a scheduled campus-wide downtime on Tuesday, 15 August 2023 from 5:00 to 7:00 PM.

Kindly expect intermittent or no connectivity at the indicated time. Access to services hosted within DILNET will also be interrupted.

[Dilnet Helpdesk @dilnet]

No separate requests and documents are needed. You will receive your accounts after our batch processing. 😃

Processing may take up to 1 week after the corresponding registration period. Further instructions will be included in the email.

[Dilnet Helpdesk @dilnet]

Bakit🤸wala🤸pang🤸DILNET at UP Mail ang🤸Freshie🤸nyo?🤸

Accounts generation for new students would be automatic. Just finish enrolment during the Advanced or Regular Registration Periods, and make sure your email address in CRS is correct.

[Dilnet Helpdesk @dilnet]

NOTE: UP Diliman accounts suspended earlier today, but were accessed as of 1 May 2023, have been reverted and should be accessible again. We are coordinating with ITDC, service provider and administrator of UP Mail, in the transitioning of accounts moving forward.

Thank you.

[Dilnet Helpdesk @dilnet]

ADVISORY on Suspension/Deactivation of UP Mail accounts.

UP Mail accounts (@up.edu.ph) which have not received the latest correct tagging for active constituents are due for suspension and deactivation.

[Dilnet Helpdesk @dilnet]

Affected accounts will be emailed by [email protected] for further instructions, including
> Alumni UP Mail application
> Account Update/Tagging
> Student to Employee Transition
> CU Transfer

[Dilnet Helpdesk @dilnet]

Kindly refer as well to ITDC's advisory via https://t.co/xFh9yqIyXf

[Dilnet Helpdesk @dilnet]

ZOOM ADVISORY

Due to a 96% price increase, and accompanying procurement related concerns, the entire University System's Zoom subscription may not be renewed in time with the expiration of the current licenses on 8 July 2023. This includes all Zoom Meetings and Webinars.

[Dilnet Helpdesk @dilnet]

This is still a developing situation. ITDC will release the official advisory in the coming days for clarifications, alternatives, and more information regarding web conferencing moving forward.

[Dilnet Helpdesk @dilnet]

Furthermore, please download all pertinent Zoom recordings and reports before the expiration date as well to avoid data loss.

[Dilnet Helpdesk @dilnet]

For VPN users from 2022, and other new applicants to this service, kindly follow the instructions via https://t.co/j98oMTOQiX

[Dilnet Helpdesk @dilnet]

ADVISORY: VPN Connection

Please be advised that we will be regenerating the certificates used for the DILNET@Home VPN Service over the weekend.

Connection using the current OVPN configuration file will cease functioning by 25 June 2023.

[Dilnet Helpdesk @dilnet]

VPN Solution remains the same, and will still use DILNET accounts to authenticate. Users would only need to update their configuration files.

We will automatically renew and reissue instructions to those who were provided VPN access this 2023.