Dimakatso

I am Good and Bad. Polite and Rude.Kind and Heartless,Depending on what you order. I serve it HOT!

[Dimakatso @dimakacindi]

@MTNza Can someone tell me if MTN is having network issues or what???

This has been happening for over two weeks. I have been with MTN for 20 years, but this is the first time I have experienced this kind of problem with no solution. I have a reference number but no response.

[Dimakatso @dimakacindi]

@rainSouthAfrica The said part is that every single day after 15:00 your network becomes unstable guys. Is Rain really struggling with network

[Dimakatso @dimakacindi]

@rainSouthAfrica So there is still no update while the debit order is going off on the 1st

[Dimakatso @dimakacindi]

@rainSouthAfrica Good day, Please note that I’m experiencing persistent connection issues, My internet has been unstable and keeps disconnecting. Could you please assist and advise if there is an outage in my area or help resolve the issue as soon as possible.

[Dimakatso @dimakacindi]

@WOOLWORTHS_SA Non of your team member has reached out to me still? What’s your TAT

[Dimakatso @dimakacindi]

@WOOLWORTHS_SA I am very disappointed with the customer service I have received from Woolworths Head Office. I have been repeatedly told that my issue would be resolved but nothing has been done. I have had to waste unnecessary time asking for updates multiple times.

[Dimakatso @dimakacindi]

@WOOLWORTHS_SA It's going to take another 6 weeks for your team to resolve this issue?

[Dimakatso @dimakacindi]

@WOOLWORTHS_SA WW-448134-Y5K0Q8

[Dimakatso @dimakacindi]

@rainSouthAfrica @latitudesonline You guys going to sort my connection issue, I have not had internet connection since Friday

[Dimakatso @dimakacindi]

@rainSouthAfrica There is nothing that you have said on my DM. You are just blowing hot air. I said I need the subscription canceled.

[Dimakatso @dimakacindi]

@rainSouthAfrica Do you not have agents that assists with cancellation like other service providers such as MTN, Vodadom etc???

[Dimakatso @dimakacindi]

@rainSouthAfrica This department received a request on Saturday. it was supposed to be treated as an agent matter. I have not had connections for 4 days. I want to cancel now and I am being sent from pillar to post.

Do you guys employ sales agents only???

[Dimakatso @dimakacindi]

@lefa08 @rainSouthAfrica I am so over their incompetence, from Technicians right to their customer agents. Nobody knows what going on there. I called now to cancel they are sending me from pillar to post.

[Dimakatso @dimakacindi]

@rainSouthAfrica whats the point of sending me a new device(Router) that doesn't have internet? Am I going to be refunded my mobile data that I am currently using?

[Dimakatso @dimakacindi]

@rainSouthAfrica Good day

Please note that today marks Day 5 since the engagement and I have still not received the router from your team. My experience with your service has been extremely frustrating.

[Dimakatso @dimakacindi]

@rainSouthAfrica You may contact anytime from now, I am available

[Dimakatso @dimakacindi]

@rainSouthAfrica You seem to be very efficient when it comes to anual prices increase but completely incompetent when it comes to fixing network issues. I honestly think you guys no respect and do not care about your customers at all.