14 CFR §259.7: airlines must ack consumer complaints in 30d, written response in 60d. We're past both. Montreal Art 22(2) cap = 1,519 SDR ≈ $2,080. Pay the claim or we go to small claims in LA. @MU_China_Eastern @DOTgov
@swissport Hallmark Aviation handled the LAX ground op, sat on the file 14 days, then kicked it to MU claims. MU claims dept ghosted. Black Samsonite Freeform Large Spinner, orange Alina Pash sticker — extremely identifiable bag.
China Eastern Airlines @MU_China_Eastern — Alina Pash's checked bag missing 50 days at LAX. File AHL/LAXMU10885, bag tag MU512594. WorldTracer exhausted. [email protected] silent 1 month. Montreal Convention Art 17(3) = LEGALLY LOST. @DOTgov complaint incoming. 1/3