@FlyWithIX @airindiain @MoCA_GoI@HardeepSPuri@cgidubai@IndembAbuDhabi Hello - still waiting for my refund, it's been 5 months
@PMOIndia can you invention on this subject, no one replying from Air India express for mail, tweet or call( they are disconnecting while talking). It's pathetic response from AI,
@FlyWithIX @airindiain @MoCA_GoI@HardeepSPuri@cgidubai@IndembAbuDhabi Initial reply from AIexpress on sep 9th and today is 13th nov saying bear with us and we are processing, in two months nothing happened and still customer care are telling in progress you will refund soon,I am not sure what is the meaning is soon for AI? Is it 6 months or 1 year
@FlyWithIX @airindiain @MoCA_GoI@HardeepSPuri@cgidubai@IndembAbuDhabi It's been 3 month after so many mails, calls, twitter messages, still I didn't get my refund.. Looks no one in AI express working during covid or normal period but getting paid monthly..this is the reason Indian government sector in loss, no one works, no one ask anything, no res
@FlyWithIX @airindiain @MoCA_GoI@HardeepSPuri@cgidubai@IndembAbuDhabi Still nothing happened, even in AI express high management also no one cares about people's problem,..@HardeepSPuri can you interven and ask AI express to look into refund issues, they are holding people money for 6 months with out reply
@FlyWithIX @HardeepSPuri@MoCA_GoI Hello, it's been 3 months still I didn't receive my refund amount. Each time I call customer care I get irresponsible answer, they ask me to contact finance team or send mail to nodal officer, but given numbers are wrong and never get reply from nodal officer..can you help
@FlyWithIX @airindiain @MoCA_GoI@HardeepSPuri@cgidubai@IndembAbuDhabi Air India express is worst having worst customer support, if you call them it takes min 30 , and to refund cancelled tkt amount it takes ages. Is no official looking into this matter after so much of complaints?!!@PMOIndia can you look into this matter, is there some scam going?
@FlyWithIX @MoCA_GoI@HardeepSPuri@cgidubai : After so much of follow up in twitter,mail,call- nothing happened for my tkt# "QRERJE".turns out all the AI express staff not working and giving std answer saying wait. AI Cc staff mentioned my PNR added on the refund list after 1.5 month!!
@airindiain @FlyWithIX @FlyWithIX @HardeepSPuri@PMOIndia : After so much of follow up in twitter,mail,call- nothing happened for my tkt# "QRERJE".turns out all the AI express staff not working and giving std answer saying wait. AI Cc staff mentioned my PNR added on the refund list after 1.5 month!!
@FlyWithIX @HardeepSPuri@PMOIndia : After so much of follow up in twitter,mail,call- nothing happened for my tkt# "QRERJE".turns out all the AI express staff not working and giving std answer saying wait. AI Cc staff mentioned my PNR added on the refund list after 1.5 month!!
@FlyWithIX @airindiain @MoCA_GoI@HardeepSPuri@cgidubai@IndembAbuDhabi I got my refund from private Airline and for them also huge backlog was pending, why only AI express takes ages,Are AI staffs are not working but getting paid?? When I called customer care today they said my PNR just added for refund after 1.5 months
@airindiain @HardeepSPuri@PMOIndia@airindiaexpress Hello I called customer care and they said my tickets added to refund after 1.5 month and asked me to wait..what they were doing for 1.5 month!! With private Airline I got the refund in 7 days..can you help
@FlyWithIX @airindiain @MoCA_GoI@HardeepSPuri@cgidubai I cancelled my tickets and requested refund, its been more than a month, but I get same reply again and again saying "With reference to the trailing mail, in connection with the refund, we seek your patience and support".can you help below are the details. PNR# QRERJE
@airindiain I already send email ( multiple times) but no one is investigating.i am referring Air India express ticket where I don't see 13 digit ticket no. Only PNR is there and that is "QRERJE".Can you help to investigate..
@FlyWithIX @MoCA_GoI@HardeepSPuri@cgidubai@IndembAbuDhabi I understand you have huge volume, atleast tell me when I will get my refund, I have been waiting for 1.5 month patiently. I am afraid to see same reply from you!! Did you check my PNR status provide above or it's a standard reply to every one who is waiting for refund?
@FlyWithIX @airindiain @MoCA_GoI@HardeepSPuri@cgidubai I cancelled my tickets and requested refund, its been more than a month, but I get same reply again and again saying "With reference to the trailing mail, in connection with the refund, we seek your patience and support".can you help below are the details. PNR# QRERJE
@FlyWithIX @airindiain @MoCA_GoI@HardeepSPuri@cgidubai@IndembAbuDhabi It's been more than a month still did get refund!! Can you help. As per Ur instruction and send mail with subject "IX on Twitter - Refund for PNR QRERJE" got below reply but no refund yet.
With ref to the trailing mail, we are working on your booking in connection with the refund
@airindiain Thanks for the fair decision and appreciated..we are trying to call call center,but most of the AI customer care office not able to see booking open and not helping..can you spread the news and ask them to book as stated here