Dion Ashton

Helping #startups become scaleups | Expansion as a Service | 🥝 that used to live in 🇬🇧 🇪🇺 | now I live in NYC 🇺🇸 | Design 🎲👾 for fun

[Dion Ashton @dion_ashton]

@elonmusk just got a @Tesla & your contact center is rubbish. Just thought you should know so you can pass the message on to whoever runs that. System is clunky and the rep just hung up on me. I’d expect better from s&p20. Microsoft eats you for breaky nom nom nom

[Dion Ashton @dion_ashton]

If your SaaS product isn’t multiplayer are you dead? #saas #productdesign

[Dion Ashton @dion_ashton]

@SamHayes_ @nzherald NZME board & exec in NYC last week asking how to reach a broader audience (outside of NZ). This is the opposite feedback from a group of Kiwi ex-pats they met with. Move away from Clickbait & repressive headlines and towards better contributions to society!

[Dion Ashton @dion_ashton]

With lots of worrying indications from various sources on the economy & recession, I was super happy to receive an email from #Statista on job growth now back at pre-pandemic rates... albeit in the US, but hopefully a good signal for broader improvement?

https://t.co/GI0snaBpkK

[Dion Ashton @dion_ashton]

#latest #corporate #buzzword #signals

[Dion Ashton @dion_ashton]

#Productivity
#employers want the workforce to be more efficient to do more (make money). #Employees want to be more efficient & spend time on other things in life. #Efficiency gains should be split as an incentive. That way everyone wins.
😊=⏰>💰
Outcomes > time metrics

[Dion Ashton @dion_ashton]

@canva Cool! Love to be able to gift your services!

[Dion Ashton @dion_ashton]

@canva @xero @NotionHQ a great chrsitmas campaign idea: enable gifting of your services for Christmas. If giftee has an existing account, then deduct. If not initiate a new account. Gifter pays for month/year/trial Good increase in user acq. metrics for Christmas anyone? #SaaS

[Dion Ashton @dion_ashton]

@Xero @canva @NotionHQ Cool! Would love to able to gift your services!

[Dion Ashton @dion_ashton]

I couldn't find anywhere on your website to do this easily...

[Dion Ashton @dion_ashton]

@tim_cook @apple on the phone with your colleagues for +2 hours to change my app store region. 6 people tried to help (they were all lovely). Product needs to be decoupled subscriptions & app store region..Unsubscribe from an apple (TV) service to change? seems silly?

[Dion Ashton @dion_ashton]

@Avast we have canceled our products with you but we keep getting sent invoices. Please you need to stop this! It's really annoying. Cancel means canceled.

[Dion Ashton @dion_ashton]

The Evolution of Buying Habits in Enterprise IT https://t.co/q68BcmJoVT #enterprise

[Dion Ashton @dion_ashton]

Europe 🇪🇺 SaaS 💻 is going to $560b in 8 years as a marketplace. Regardless of the industry, you serve. 30%+ of your ARR & rev. can come from there. Surely it's too big to ignore as a quick pathway to growth when you're ready to commercialise? #europe #vcs #startuplife #seriesa

[Dion Ashton @dion_ashton]

@tractorventures This was a great event to attend. Really glad to see Revenue based lending growing as an option in tech. The main place I'd seen it prior was in developing economies & pharma!

[Dion Ashton @dion_ashton]

The pandemic has merged the consumer and employee mindset into one. Making it easier for decision-makers in traditional industries to spend money on updating archaic processes for ALL users. #CX #UX #B2B #opportunity for #SaaS providers

[Dion Ashton @dion_ashton]

@CBinsights I quite enjoyed trialling your platform but it was really difficult to convert my trial to a paid subscription. So much so that I went with a competitor. Is this to discourage those who arent serious? I'm interested in this UX decision.

[Dion Ashton @dion_ashton]

in message native CX everything.. ya dig? #cx #messaging

[Dion Ashton @dion_ashton]

Institutional banking is the next major milestone for emerging fintech opportunities. To date it’s been described as “to-hard-basket” but maturity of bigger firms means they’re ready and ripe to partner with/compete against #fintech

[Dion Ashton @dion_ashton]

@Uber lost your shine in the UK. Become an inconvenient UX. Waiting for to long. Will be downloading all other apps or just hailing a black cab