Dipal Bhagde

Creative soul contriving to shoot to a degree of awesomeness. Believes that people are good. Smiles often. Photos, music and football are life.

[Dipal Bhagde @dipalbhagde]

@SingaporeAir Hi. Waiting for you or your team to get back to me.
My flight leaves in 2 days

[Dipal Bhagde @dipalbhagde]

Hey @SingaporeAir why are my pre-selected seats for my upcoming flight suddenly changed?
There's:
1. Zero communication from your end on this
2. No explanation as to why? Your chat agents are frankly not helpful.

I'm traveling with family and this is not expected from SQ.

[Dipal Bhagde @dipalbhagde]

@SingaporeAir Here it is S-2026-08-27365863

[Dipal Bhagde @dipalbhagde]

@SingaporeAir Yes.
Shall I DM you?

[Dipal Bhagde @dipalbhagde]

@SingaporeAir Communication was on the in app chat.
This was earlier yesterday night

[Dipal Bhagde @dipalbhagde]

Your agents are unable to provide me a configuration that I've pre-selected and asking me to check with airport counter staff while checking in as to why my seats can't be reverted back.

Am I supposed to take care of my young children at the airport or reason with your staff?

[Dipal Bhagde @dipalbhagde]

This is it for #Boeing then ?
Hope there was no equipment malfunction.

Praying for everyone on board #AI171

[Dipal Bhagde @dipalbhagde]

@puneet Happy birthday dude!

[Dipal Bhagde @dipalbhagde]

@wilfredphua It's crazy!

[Dipal Bhagde @dipalbhagde]

@wilfredphua enjoy!

[Dipal Bhagde @dipalbhagde]

@SamsungSG @SamsungMobile @ChannelNewsAsia @stompsingapore @straits_times @mrbrown Hi?
Are you able to resolve this issue or not??
It's been one month of follow ups and calls. You guys can't call/follow up?

Wtf is wrong with you guys? I will be lodging a formal complaint with CASE by tomorrow if I don't hear from you by 12 noon.

[Dipal Bhagde @dipalbhagde]

Hello @SamsungSG you guys joking over here, right ?
I have cancelled my order on 19th January as per your CSO on the phone just now.
However, my card has been charged, the phone shows delivered and ALSO - Samsung care has been activated!
ONLY ISSUE - I DON'T HAVE THE PHONE!!!

[Dipal Bhagde @dipalbhagde]

@SamsungSG @SamsungMobile @ChannelNewsAsia @stompsingapore @straits_times @mrbrown Well, actually I am not getting any replies there.

[Dipal Bhagde @dipalbhagde]

@SamsungSG Here's the proof that your team doesnt believe in calling or providing updates.

Take note @SamsungMobile @ChannelNewsAsia @stompsingapore hope you guys can note this case and publicize the inefficacy of this *global* giant @straits_times @mrbrown

[Dipal Bhagde @dipalbhagde]

@SamsungSG Hi @SamsungSG kindly let me know if anyone at your team ever works ?
It has been more than 15 days since I've been raising concerns. All I get from you is - our team is working on it.

Please stop bouncing off messages and solve issues!

[Dipal Bhagde @dipalbhagde]

Checking if anyone at @SamsungMobile or @SamsungSG or @Samsung is listening here

[Dipal Bhagde @dipalbhagde]

What a way to handle a launch. Kudos @SamsungMobile @SamsungSG you're doing fab.

WHEN CAN I GET MY MONEY BACK ?

#Samsung #SamsungSingapore #Singapore

[Dipal Bhagde @dipalbhagde]

Hope you have woken up from your slumber and taken note @SamsungSG @SamsungMobile

[Dipal Bhagde @dipalbhagde]

Hello @SamsungSG you guys joking over here, right ?
I have cancelled my order on 19th January as per your CSO on the phone just now.
However, my card has been charged, the phone shows delivered and ALSO - Samsung care has been activated!
ONLY ISSUE - I DON'T HAVE THE PHONE!!!