Dipendra Mitra

[Dipendra Mitra @dipendra_mitra]

The other day another agent called and asked when I will pay premium even after premium had been paid. When I emailed asking PNB metlife they did not reply

[Dipendra Mitra @dipendra_mitra]

@PNBMetlife1 Even after written confirmation that my number has been put on DND - PNB metlife service agents keep calling. On asking he says he has no idea as this database has been given by his company PNB metlife.

[Dipendra Mitra @dipendra_mitra]

@BPCLimited Thank you The distributor has helped in closure

[Dipendra Mitra @dipendra_mitra]

@BPCLimited My distributor is not aware on how I can avail the transfer voucher as per the notification of 25 May. They are asking for pin code to where I will shift for Transfer Voucher. As per notification it is for future if I shift to a non PNG area Please Help @HardeepSPuri

[Dipendra Mitra @dipendra_mitra]

Thank you The distributor has helped in closure

[Dipendra Mitra @dipendra_mitra]

@BPCLimited @HardeepSPuri Need help - someone please respond. BPCL is asking the distributor to get in touch with me - the challenge is that they are not aware what to do so how will they help

[Dipendra Mitra @dipendra_mitra]

@PetroleumMin please help my Bharat Gas distributor is not aware how I can avail the transfer voucher as per the notification of 25 May. They are asking for pin code to where I will shift for Transfer Voucher. It is for future if I shift to a non PNG area - how do I give pin code

[Dipendra Mitra @dipendra_mitra]

@AmazonHelp Once again an irrelevant reply - the email was sent on Wed, Jul 29, 10:38 AM - it is now 36 hours (i.e. 3 times the 12 hours u have suggested). Please stop playing the fool around. if u all want to assist be serious

[Dipendra Mitra @dipendra_mitra]

@amazonIN All of a sudden Amazon service quality has fallen drastically - repeated wrong deliveries, short deliveries. Another disturbing trend leaving deliverables at the security gate without any information - have brought this to Amazon's notice but Amazon seems least bothered

[Dipendra Mitra @dipendra_mitra]

@AmazonHelp another bot based reply - if you all are really interested then refer to the earlier tweets in this series refer to the data already shared. even my email has not been replied to.

[Dipendra Mitra @dipendra_mitra]

@AmazonHelp The great Amazon farce of just wasting customer's time with loop requests of the same data. No Solution

[Dipendra Mitra @dipendra_mitra]

@AmazonHelp And what will happen? just waste my time and get irritated. Even email has not been replied. U all are AI bots - because the repetition is so mechanical

[Dipendra Mitra @dipendra_mitra]

@AmazonHelp The same joke - put details - some meaningless reply - and repeat - no solution - just repeat and waste time

[Dipendra Mitra @dipendra_mitra]

@AmazonHelp Reply was also sent immediately but no response has come. See the carelessness in handling

[Dipendra Mitra @dipendra_mitra]

@AmazonHelp Same carelessness repeated - please read the tweet and respond - in the tweet I have very clearly mentioned that all I got was an apologetic email - so what are u asking me to read without even reading the tweet I have sent

[Dipendra Mitra @dipendra_mitra]

@AmazonHelp It seems u have not read the previous tweet to which u have replied - this type of careless attitude was something akin to Amazon.

[Dipendra Mitra @dipendra_mitra]

@AmazonHelp 12 hours have come and gone all I got was an apologetic email for the inconvenience - not a solution to the repeated instance of deliverables dumped at the security - earlier also I had shared feed back/complaint but nothing happens

[Dipendra Mitra @dipendra_mitra]

@AmazonHelp I have already done that. It is just so dissapointing

[Dipendra Mitra @dipendra_mitra]

@AmazonHelp The delivery person tells the security guard of our housing society that it doesn't matter whether me the customer get it or not - If I don't get it I will complaint Amazon will refund. he just dumps and leaves

[Dipendra Mitra @dipendra_mitra]

@AmazonHelp Why does the delivery person dump the product at the security and go away - is there no way to stop this nuisance. I made repeated complaints but Amazon turns a deaf ear