I recommend staying away from @MerlinHomeland shop J Tosh Sanitation. They provide subpar material quality at higher prices than market and no post sale customer care. Recently purchased a black wash basin from J Tosh Sanitation that wore off the black colour within 6 months.
As an NRI flying with @flyspicejet for the first time (SG0254 Kol to Delhi), it is a shame that Spicejet is operating in India with the worst customer service, unprecedented delays with no heads-up. Flying with @flyspicejet for the first and last time. Will tell all to avoid!
@lufthansa thank you for your quick action and response. Mr. Merlin and Marella (from customer service) was really helpful to assist me in this difficult time. Thanks, again.
@lufthansa Booking red: RF6C5F (CCU - DTW)
Your partner airlines Vistara cancelled their flight from CCU to BOM on 21st Jan and that upsets my entire schedule and you do not provide any intimation to customers. Horrible airlines! Now you are charging me 1000+$ for rebooking?
@vfsglobalcare I give up. You donโt understand that we are writing to you here because there is no one at the help desk who is actually helping us? Please show some empathy.
@vfsglobalcare We are waiting for months and you want us to be patient.?? I had to cancel all flight tickets, my momโs surgery appointments, etc. I canโt even leave the country for any business trips. We just want to know the phone number of the technical team working on this issue. @MEAIndia
@vfsglobalcare@satishkoul1966 This is totally wrong. The customer care will never reach us. They donโt care. They have solved NOT a single problem yet. They simply donโt bother.
@PMOIndia You are the only person who can help 1000s of Indians stuck in the US due to technical glitches in the new US visa application portal that stops us from traveling to India. Please help us. I am waiting to meet my old parents. Please help. @MEAIndia@CGI_USFederal
@vfsglobalcare@VFSGlobal@CGI_Global I opened a case CAS-2987886-Z9Q8J5 on Sep 11th to report an issue with my profile on the new US Visa portal.I have emailed the support 6 times and called helpdesk numberous times. No updates for last 1 month. Pls look into the matter asap!!!
@IndianEmbassyUS@USAmbIndia@DrSJaishankar
Sir, all the folks based in US are facing a lot of issues with the new visa portal. It is full of bugs and we are not able to get support. Could we please get this resolved.
@vfsglobalcare This is a generic reply you have been giving us. We have been spending sleepless nights from here in the US being on call with the helpline team and they do not give any solution. They just say โyou have no option but to waitโ. How long???? @vfsglobalcare
@USAndIndia: my case number for a technical issue in new visa portal is CAS-3144628-Y9V1J4. The issue remains unsolved for 30 days even after countless calls and emails. I am facing a blank screen with no options. Please help. Begging for help. Literally begging. @vfsglobalcare
@vfsglobalcare Case no: CAS-3144628-Y9V1J4. I have emailed [email protected] and it has been 25 days since this problem remains unsolved where my profile does not allow me to select any option. The team keeps telling me to wait. How long?? @vfsglobalcare@PMOIndia@MEAIndia
The new US visa portal in India started in July 2023 is filled with system glitches affecting thousands of H1B approved Indians waiting to travel. No help from any customer service. Itโs our sincere request for help. We need you @VFSGlobal@MEAIndia@PMOIndia@SandhuTaranjitS
@vfsglobalcare You are spreading a complete lie. VFS Global handles all the US visa application portal in India and no one else. Please fix the system. I have it on record where the current customer service said that VFS global is the handling agency @VFSGlobal@PMOIndia@MEAIndia
@vfsglobalcare The help desk team average hold time to reach a customer care executive is over 1 hour. There are issues not being resolved even after months of emailing. No case number generates for us to give reference. Stop these generic answers. Admit that the system failed.@VFSGlobal