@amznsellerhelp Really disappointed. This is not an isolated incident. This is happening repeatedly. Doesn’t feel like Amazon is customer centric anymore. Every order cancellation because of operational issues, is a potential customer loss. Look on priority.
@AmazonHelp@amznsellerhelp, # 403-8984050-9455537 was just automatically CANCELLED because your pickup agent has refused to show up for 3 days and is demanding that we drop it off elsewhere. This was a custom, personalised item that is now completely wasted #LogisticsFailure
We have suffered direct monetary loss due to the sheer negligence of Amazon India and your courier team. As a small seller, we cannot bear the cost of your operational failures. We demand a full refund/reimbursement for this loss immediately! #CustomerService#AmazonSellerIssue
Refer more and earn more rewards! Use my Disham Creations referral code REF-ED20B011-6E1D-4D00-9BAA-C48B5D3F2310 and register here: https://t.co/XrhQmcJ9pk
Refer more and earn more rewards! Use my Disham Creations referral code REF-ED20B011-6E1D-4D00-9BAA-C48B5D3F2310 and register here: https://t.co/XrhQmcJ9pk
@AmazonHelp@darshnakumari15 The shared link redirects to customer support. I'm reporting this on behalf of my Amazon Seller account (Disham Creations). Please provide seller-side assistance or the correct escalation channel.
Old Escalation ID: R_4BWRVc7iRRaS36b,
link - https://t.co/crJ0crnhBz
2/2 We sell personalised gifts. Every delayed pickup causes cancellations, revenue loss, unhappy customers, and impacts seller metrics. Support only replies with "We'll try to re-attempt within 24 hrs." Sellers need accountability and real escalation.
#AmazonDelay#PickupDelay
1/2 🚨 @AmazonBusiness@AmazonHelp@amazonIN Pickup failures are becoming routine. Scheduled pickups fail 90% of the time. Today, the assigned agent was on leave, the replacement refused pickup, and orders remain stuck despite being ready for dispatch.
Seller- Disham Creations