David Mercer

Speak softly but carry an enormous megaphone. Twitter 'Troll of the Year' regional quarter-finalist. Front + centre

[David Mercer @distantthud]

@Tripadvisor Hi we've just booked a tour in Jerusalem via your site however the transaction failed but our bank is suggesting the credit card payment succeeded - how can we check which is correct?

[David Mercer @distantthud]

Watching the game on Israeli TV - "blah blah blah Sweet Caroline blah blah blah" #ENGvsSEN

[David Mercer @distantthud]

@charliepotton Tried refreshing myself but then it froze

[David Mercer @distantthud]

When do we give up? Midday?? #Glastonbury

[David Mercer @distantthud]

Progress! Finally on the Infinitely Reloading Page of Disappointment #Glastonbury

[David Mercer @distantthud]

@cfh_whitworth Snap

[David Mercer @distantthud]

Oh dear #glastonbury

[David Mercer @distantthud]

@Adrian_Hilton @afneil Nah the diametric opposite will happen

[David Mercer @distantthud]

@VOXI_UK Just done so. Seems to be a bot

[David Mercer @distantthud]

@VOXI_UK Do you have an active phone number for customer services? I have a question about my account which your chatbot can't seem to answer

[David Mercer @distantthud]

@VOXI_UK My number (ending 643) is the one listed on the account. I also received the email stating the package had been added to this number. All a bit weird really

[David Mercer @distantthud]

@VOXI_UK For your information the account email is [email protected]

[David Mercer @distantthud]

@VOXI_UK Hi Ryan - I ordered a 15 day European roaming pack for my phone but for some reason my son got a notification of the order on his phone. He did previously have a Voxi account but is now with Vodafone

[David Mercer @distantthud]

@EmmaKennedy Bulb are in chaos. Surprised Octopus didn't ask for more...

[David Mercer @distantthud]

Is anyone in your social media team checking your Twitter feed?

[David Mercer @distantthud]

@YourSSE Is your call centre short-staffed? Been on hold for nigh on 20 minutes

[David Mercer @distantthud]

Annnd the meter reading email I submitted has bounced

[David Mercer @distantthud]

@PatrickAndrews @gullssinceaboy @Otto_English It really would. No faffing around between candidates, more staff could be involved, longer hours etc etc