Just realised that Sportybet voided the madrid game and put a minus on my acct
I gues it's same for other followers too.
I am in discussion with them. They'd get it fixed shortly
@SportyBetNG
Please resolve this as soon as possible
This is a total rubbish . You people can’t take dix at all
I know how many times I made mistake placing a game
And you people will ended up saying , you can’t do anything about it.
Dear @SportyBetNG,
You have been deducting funds from customers’ wallets, including mine, after winning bets had already been settled and credited.
If there is a server or system issue on your end, that is not the customer’s responsibility.
Please immediately review all affected bets, reverse the wrongful deductions, and restore every impacted account — including mine.
This needs to be corrected without delay.
🚨 @SportyBet, THIS NEEDS IMMEDIATE ATTENTION!
We are receiving multiple complaints from users about serious issues on your platform.
Users reported that some bets were allegedly automatically cashed out by the system, after which only a few users received refunds while many others are still waiting for resolution.
Today, we are also seeing widespread complaints about matches such as “Viking and Madrid being voided”, with users claiming this significantly reduced their expected winnings.
These are people's hard-earned funds. This is NOT something that should be brushed aside.
@NLRCNigeria @fccpcnigeria@cenbank@nigeriapolice
We call on the relevant regulatory and consumer-protection authorities to look into these complaints and demand transparency from @SportyBet .
SportyBet should clearly explain:👇
👉Why were bets allegedly auto-cashed out?
👉🏿Why were only some users refunded?
👉🏻What exactly triggered the voiding of these matches?
👉 How are affected users being compensated?
👉🏽Will users receive a full audit of the affected bets?
Users deserve answers, transparency and fair treatment.
@SportyBet address this publicly and resolve every legitimate complaint. Nigerians deserve better. 🇳🇬