Steph Reinstein

Passionate about technology.

[Steph Reinstein @divemasterza]

Looking forward to this!

I just registered for World Summit AI 2026 https://t.co/OE9mBVC2pj

[Steph Reinstein @divemasterza]

@Andain_CK @webafrica Lucky you even got a reply... The CS is absolutely shocking

[Steph Reinstein @divemasterza]

The patience of a saint is apparently a minimum requirement for dealing with @webafrica support…

Six hours just to log a fault yesterday, and now well over an hour simply to ask how it’s going. Progress, of a sort.

Something for @seannourse to ponder: apparently, you can’t build an ISP with zero support… but you can get impressively close.

[Steph Reinstein @divemasterza]

@webafrica support: 6 hours, zero reply. Saving a few rands never felt so expensive.

[Steph Reinstein @divemasterza]

@HillelNeuer

[Steph Reinstein @divemasterza]

You have sufficient technicians in the area who can simply check the sites themselves, form their own assessment of the dead zones, contention, or faults, and resolve this. We truly value your service in KwaZulu-Natal and ask for your urgent attention. #VodacomCoverage

[Steph Reinstein @divemasterza]

@Vodacom, we are experiencing significant signal issues in the Mount Richmond, Sheffield Beach area (extending to Salt Rock and Tiffany's). Coverage is minimal, with very limited or no data throughput in this vicinity. This has affected reliability for residents and visitors. 🧵

[Steph Reinstein @divemasterza]

Please, @Vodacom, do not ask us to submit reports, GPS coordinates, or similar details - this process is time-consuming and unhelpful.

[Steph Reinstein @divemasterza]

When did you last send a postcard? Better question: when did you last see one for sale? https://t.co/wH9w956E4A via @LinkedIn

[Steph Reinstein @divemasterza]

Check out my latest article: How many high-value bookings did your team miss this week while responding to enquiries that an AI agent could have handled in seconds? https://t.co/Pmd9W31DHg

[Steph Reinstein @divemasterza]

Check out my latest article: The new travel discovery funnel has changed: AI Overview → Social proof → Direct booking.
Miss step one, lose the entire journey. https://t.co/WRDDQ8Ye06 via @LinkedIn

[Steph Reinstein @divemasterza]

End of an era... CSF+LFD has been a crucial tool for many years :(

https://t.co/lQOULUYgPA

[Steph Reinstein @divemasterza]

Is it me or @manusai interface lost all the chat history?

[Steph Reinstein @divemasterza]

@Clicks_SA Understood about the app/website being a separate entity (albeit the same brand).

This branch repeatedly has discrepancies between shelve price shelf and scanned one prices . it's almost methodical, makes you wonder :)

[Steph Reinstein @divemasterza]

Getting really frustrating with the New Salt Rock @Clicks_SA... Consistently the price at the till differs from the one on the shelves or even online. (Their response for the picture below: "then buy online ...")

[Steph Reinstein @divemasterza]

Waiting for @webafrica WhatsApp support... and this happened

[Steph Reinstein @divemasterza]

@Osint613 @Osint613 Any idea in what city it is happening

[Steph Reinstein @divemasterza]

@SANRAL_za App and website are down... impossible to top up at the moment