Dive Support

Official account for @dotdive, & @divetap support / site status. For direct help please dm us or email [email protected]

[Dive @dotdive]

We're back and faster than ever! Thank you all for your patience and understanding. We continually strive to offer the best services for all of you and this change takes that goal one step further

[Dive Support @divesupport]

Dive services are going to sleep for some upgrades and tune-ups. We hope this process takes no longer than 24 hours. We'll keep you in the loop if any delays occur right here on the @divesupport Twitter account

[Dive Support @divesupport]

⚠️SCHEDULED MAINTENANCE⚠️

All Dive services will be temporarily unavailable starting THURSDAY June 30th @ 11:59PM EDT. Maintenance may take up to 24 hours but we'll keep you in the loop

[Dive @dotdive]

Dive is moving servers for the next generation of our experiences! This transfer will begin THURSDAY June 30th @ 11:59PM EDT. Unfortunately, all Dive sites (Hydrin, Dive Tap, etc.) will be down during this time. Maintenance may take up to 24 hours but we'll keep you in the loop

[Dive Support @divesupport]

Appears that Hydrin is back online! Please let us know if you encounter any issues and we appreciate you all being patient during the downtime.

[Dive Support @divesupport]

Appears that https://t.co/qAKta2zPZa is having some issues right now. We're looking into it and we'll let you know when you're able to get back on!

[Dive Support @divesupport]

We appreciate your patience while Hydrin continues to be unavailable. Unfortunately, this issue is taking longer to resolve than we expected & we hope to bring Hydrin back to you all by Monday. We will continue to keep you all up to date on our progress!

[Dive Support @divesupport]

@attiyt @dotdive Hi Adhvaidh, shoot us a DM and we'd be happy to help you out 📨

[Dive @dotdive]

Our maintenance period has come to an end! You can once again use all Dive services. If you find any loading issues or a popup saying a service is unsecured, please let us know. Thank you so much for your patience 🛠️

[Dive @dotdive]

Maintenance has officially begun. All Dive services may be unavailable or unsecured for the next 6-48 hours. Like we mentioned before, even if our services do appear online, we do not recommend connecting to them. Thank you for your patience—we'll keep you updated 🛠️

[Dive @dotdive]

⚠️ SCHEDULED MAINTENANCE ⚠️

On Saturday, July 24 at 11:59 PM EDT, we will be performing scheduled maintenance on all Dive services. During that time, our sites will appear unavailable or unsecured. We will keep you updated on our progress during the 6-48 hour maintenance period.

[Dive Support @divesupport]

@TrueTechSam Hello Sam! Of course we can help you with that. Please email [email protected] using the email you used to sign up and then we will send out a temporary password for you.

[Dive Support @divesupport]

@lwind898 @dotdive Hello Daniel, yes your account was terminated since you do not meet the qualified guidelines. The required age is atleast 13 to have a Hydrin account.

[Dive Support @divesupport]

@ahmad_2468111 Dive is not out yet, but we do have https://t.co/r94cxDcNP1 which is our first service! When you make a Hydrin account, that will also be your Dive account when the platform is released

[Dive @dotdive]

Having trouble with a Dive service? Want to change your account information? Just need an extra Twitter user to follow? We got you covered!!

@divesupport is now open for all Dive/Hydrin users!

[Dive Support @divesupport]

@imjackWierman Hey Jack! Please send us a dm and we'll gladly help you out. When you do, also send us the email you're attempting to register with 😄