Toyosi O

[Toyosi O @DivineCT]

@__arinola @NationalGridNg @ieServe @IkejaElectric Band A still doesn’t get light. You’ll just end up paying more.

[Toyosi O @DivineCT]

I’m sure if enough people report them to NCC and FCCP maybe something will get done. Someone needs to hold these companies accountable

[Toyosi O @DivineCT]

@FOBroadband @and @FiberOne_help so yesterday afternoon my 2.4 GHz went down and isn’t back up. It’s only been a week from my last outage and now there is another. Smh.

[Toyosi O @DivineCT]

@FOBroadband @and @FiberOne_help @NgComCommission @fccpcnigeria Fiberone is at it again. Service was down from Dec 27 until January 6th. A week later it’s down again. This is wrong and no one is doing anything about it. Fiberone should be investigated.

[Toyosi O @DivineCT]

@FOBroadband @and @FiberOne_help I have already called and emailed. At first your rep told me there was no issue and that I should power off and on the modem. I did that, now the LOS is flashing red on my router. Only a week has passed since your technician came out for repair and you guys are down again.

[Toyosi O @DivineCT]

Please just admit you’re rationing service to your customers @AdeyinkaIsioye

[Toyosi O @DivineCT]

@FOBroadband and @FiberOne_help it seems my 2.4 GHz is down again lol. This is so sad. 1 week and it’s down again.

[Toyosi O @DivineCT]

@victorh3ndrix I’m ready to revolt bc I’m tired.

[Toyosi O @DivineCT]

@devfunsho It’s beyond evil. It’s there sole purpose to frustrate us. At this point, the only options are to subscribe to Starlink or complain to FCCPC.

[Toyosi O @DivineCT]

@IBARUAJIBOLA @devfunsho I’m on the SmartHome Premium at this moment I have 4 device connected and I’m getting 3.67 Mbps. So the CEO is completely full of it.

[Toyosi O @DivineCT]

Fiberone has finally sent engineers. However, can someone tell me if this is a resolution? Speed is 3.67 mbps. On the SmartHome Premium plan it’s supposed to be Mbps. At this point @FOBroadband @FiberOne_help is either rationing or purposefully slowing down the speed. It’s fraud.

[Toyosi O @DivineCT]

@FOBroadband @FiberOne_help I was told that an engineer would come to my location before the end of business day to rectify my lack of internet. Again, Fiberone has disappointed. Not a call or email and I’m still without internet. @AdeyinkaIsioye

[Toyosi O @DivineCT]

I guess using this platform is working because Fiberone @FOBroadband @FiberOne_help has said a technician will be at my location today. Let’s see if that’s true.

[Toyosi O @DivineCT]

@FOBroadband @FiberOne_help

[Toyosi O @DivineCT]

1/6 Can we all agree that @FiberOne_help and @FOBroadband is one of the worst service providers out there?

[Toyosi O @DivineCT]

@FOBroadband @FiberOne_help 2/2 By the time I reached out on January 3, your representative said the issue was on your end. So now you’re once again telling me a technician needs to come out? I can’t lie. This is comical.

[Toyosi O @DivineCT]

@FOBroadband @FiberOne_help If you paid attention to the details of your customer’s actual problem instead of making assumptions and spitting out words to prolong your resolution time, your customer would be more understanding. So sad Communicating with Fiberone reps is like a ferris wheel that never stops

[Toyosi O @DivineCT]

@FOBroadband @FiberOne_help I sent you a dm yesterday at 6:24pm with all the information you requested and this is all you had to say. Since I last question, no response.

[Toyosi O @DivineCT]

@FOBroadband @FiberOne_help 1/2 @FOBroadband @FiberOne_help Furthermore, was sent this email, which only peddles the same recycled responses. Mind you a technician was supposed to come on December 30th for this issue. December 30th turned to December 31st.

[Toyosi O @DivineCT]

@FOBroadband @AdeyinkaIsioye @bosuntijani @NgComCommission @fccpcnigeria Hi, I have sent a DM. Hopefully I get a swift response unlike my last email to you at 3:39pm which I am yet to get a response to.

[Toyosi O @DivineCT]

6/6 If you’re considering subscribing to @FOBroadband , do yourself a favor and don’t. It’ll only lead to frustration and disappointment.
@AdeyinkaIsioye

@bosuntijani @NgComCommission @fccpcnigeria On behalf of all Fiberone customers kindly intervene, Nigerians need you.

[Toyosi O @DivineCT]

5/6 You end up paying for an entire month of service but only actually using it for 7-14 days. If it happened once in a while, understandable, but this is a monthly occurrence.