@KnuthTaylor@AmericanAir@AerLingus They'll do nothing for you. They stranded my family in Chicago, after a three hour wait in line, they told us that they weren't giving hotel vouchers. I asked if we could get reimbursed if we got our own hotel. They lied right to my face about it. Terrible experience.
@Heintz04@AmericanAir Don't do it! It's just a trick to make it look like they care on social media. Once you start corresponding in your DMs. They'll respond twice then be like, "nah, you're fine. Bye!"
@Fabrizio@AmericanAir@Fabrizio I know right, did you like how they were all concerned and then immediately punted to, "Oh hey, you've been talking to Customer Service. BY-YEEE" As if they're actually going to do something. LOL. What a joke.
@AmericanAir@AmericanAir Empty promises again. I haven't heard from them since September, when the kindly woman on the phone said that there was nothing she could (would) do for me. Your @wordle should be "smoke" or "slack"
@AmericanAir@americanair Sure you are, sound like more empty promises. I was civil and kind to everyone I spoke to, because I know it's not their/your fault. But, your leadership doesn't care. And you're the poor worker that has to respond to chumps like myself who trusted your company.
@AmericanAir@americanair as if I'd fly this trash bag of an operation again. Unconscionable lies. BTW, after 3 hours in line, your "customer service" just walked away from the hundred plus people in line.
@AmericanAir@AmericanAir of course I have. At least six, they didn't have the authority or motivation to do anything. Seriously, this is all just performance baloney to make yourselves not look so terrible on your Twotter account. AA Ref#1-29999295332