@DGACChile Hello @DGACChile,
I’m trying to file a formal complaint regarding a compensation dispute with LATAM Airlines, but I couldn’t find a valid email address. Could you please provide an updated email or other channels to submit consumer complaints? Thank you in advance for your help!
@LATAMAirlines@LATAMAirlines After 6 months of waiting, I’ve now been told that even customer service can’t contact the treasury department directly. How am I supposed to get updates or resolve this if no one can provide answers? This lack of communication after half a year is beyond frustrati
@LATAMAirlines@LATAMAirlines After 6 months of waiting, I’ve now been told that even customer service can’t contact the treasury department directly. How am I supposed to get updates or resolve this if no one can provide answers? This lack of communication after half a year is beyond frustrati
@LATAMAirlines@LATAMAirlines It's frustrating that no one can contact the treasury department directly. How am I supposed to get the info I need if even customer service can’t reach them? Is there a real plan to resolve my case, or am I just expected to wait forever?
@LATAMAirlines@LATAMAirlines Could the treasury department please provide a transaction reference number that my bank can actually verify, rather than an internal LATAM reference? I’ve been waiting for months, and I don’t want more time to slip away with no resolution.
@LATAMAirlines@LATAMAirlines If a "priority" case takes months, and I’m still waiting for my compensation, how many cases can you handle in a year? Do I need to wait years to get this resolved?
@LATAMAirlines@LATAMAirlines I've received countless messages like this over the past few months, but there has been no further action. When will there be real progress? It's incredibly frustrating to keep getting the same response with no resolution.
@LATAMAirlines@LATAMAirlines Thank you for escalating my case. However, it's been several months, and I still haven't received the $120 compensation or a clear update. Can you please provide a specific timeframe for resolution? The ongoing delay is causing significant inconvenience. Thank you.
@LATAMAirlines@LATAMAirlines It’s been 4 months since my luggage was damaged on flight LA800 (April 4th), and I still haven’t received the $120 USD compensation. You say the payment was made, but I haven’t seen it, and no details were provided. How much longer do I need to wait?
@LATAMAirlines Dear Latam Airlines,
I’m still waiting for the $120 USD compensation for my damaged luggage from flight LA800 (April 4th). It’s been months, and I haven’t received any response to my follow-ups. It seems there was an issue with the payment details .Please assist in resolving this
@FlyAirNZ What is very annoying is that Air New Zealand did not give any reminder about the flight cancellation. When I arrived at the airport, I found out that the flight was cancelled. As a result, refunds cannot be made for bookings in Auckland and subsequent itineraries.
@FlyAirNZ A large number of passengers were stranded in Christchurch, and Air New Zealand ground service staff simply responded that they were unable to provide further help due to weather conditions. The customer service hotline can never be reached! ! !
@MicrosoftHelps Hello, my surface recently updated the system update pushed by win10. After restarting and connecting the charger, the indicator light is white, but the surface is not charging. As a result, it shuts down due to lack of power and cannot be turned on.