@AmericanAir and after waiting over two weeks for a response from AA, I can’t even follow back up the email with MY response… where is the human interaction customer service? I asked for someone to call me, and I received nothing. Horrible customer service. Very unacceptable.
@AmericanAir absolutely disappointed with the “response” I received from AA about a flight that was suppose to land in DC, but I got stranded in Philly at 3:30AM with zero communication from AA. And to only receive an email back over 10 business days from my original out reach?