@SouthwestAir Kayla, it’s not your fault they have you doing PR nonsense, but y’all aren’t going to placate the base of your former loyal customers with canned responses.
When somebody with influence in the company wants to come talk, you know where my inbox is.
I’ll be calling today to cancel my @SouthwestAir RR card. It was my first card. It was my favorite airline. But they’ve completely lost why their customer base loved them.
It’s like they looked at the sharp dropoff during the pandemic and want to just stay down there.
born to scroll ao3,
forced to re-read all of @MildLimerence incomplete ghoap fics as they have an incredible hold on my brain that I wanna fill in the blanks for but would never be able to do as well as them so instead I gnaw on every published word-
@GoldieChan I know it doesn't mean a lot coming from random internet stranger #48953, but...you are allowed to be proud of those battle scars, you're a warrior! 🤘
@Backstories22 This particular project has taken over 200k in funds and not delivered a product, 3 years beyond when they said they would. Very similar idea to BB. We are talking about a class action but I brought you up as an alternative in the meantime :)
@FlyinMikey@swapapilots@SouthwestAir About the only good thing about my travel day was experiencing one of the smoothest, most skillful landings of my life. If this is how the corp treats customers…I can’t imagine how they treat pilots.