Deblyn Lawrence

Occupational Therapist

[Deblyn Lawrence @dml1818]

@tram17743739 @AirCanada If you’re a US citizen you can file complaints with the US DOT, in Canada you file with the canadian transportation agency. You also file directly on Air Canadas website in their customer support section under baggage claim

[Deblyn Lawrence @dml1818]

Day 13- no luggage and no assistance from @AirCanada - how have our bags not been scanned yet?? WorldTracer says “tracing continues.” This is so irresponsible, I’m appalled by the sheer disregard for passengers and the lack of urgency with returning bags back to where they belong

[Deblyn Lawrence @dml1818]

@kees_kaleido @globeandmail Maybe this will give @AirCanada more time to find my luggage. It’s been 13 days without my bag and 13 days of having to spend time and money trying to replace the essentials that were lost by this pitiful excuse of an airline. @AClostmyluggage

[Deblyn Lawrence @dml1818]

@AClostmyluggage

[Deblyn Lawrence @dml1818]

@tram17743739 @AirCanada Wow I’m so sorry to hear that. I know the pain. By law, your bag is considered lost after 21 days, at which point Air Canada has to compensate us for lost luggage as well as interim expenses

[Deblyn Lawrence @dml1818]

Day 12- no luggage and no response from anyone at central baggage. @AirCanada

[Deblyn Lawrence @dml1818]

Day 11- no luggage and no response from anyone who can help at @AirCanada

[Deblyn Lawrence @dml1818]

Day 9- no sign of our luggage. When will @AirCanada bring in a third party to help sort out the mess at @TorontoPearson and reunite passengers with their belongings. Apologies in advance to the @USDOT for many complaints coming your way

[Deblyn Lawrence @dml1818]

@jane_frye @AirCanada I said the same exact thing. At this point I feel like this is the only way to get our bags

[Deblyn Lawrence @dml1818]

@jane_frye @AirCanada Please see your DM

[Deblyn Lawrence @dml1818]

PLEASE protect US consumers.

[Deblyn Lawrence @dml1818]

@USDOT @PeteButtigieg @FAANews Please investigate @AirCanada - thousands of US passengers stranded in @TorontoPearson airport without accommodations or refunds for lost luggage and flights that were canceled or significantly changed, causing financial loss and pain.

[Deblyn Lawrence @dml1818]

@AirCanada day 8- no luggage and no responses. Will you guys please help.

[Deblyn Lawrence @dml1818]

@CTVNews Yes. @AirCanada has not refunded us for a trip in vain and we’ve been without our belongings for 8 days. Got through to some AC employees only to be told they can’t help. See link below. Thanks @cousins_ben https://t.co/3o102xjTlF

[Drew Dorweiler 卓维 @drewdorweiler]

Disaster at Montreal Airport tonight. Why am I posting this? 1) Do not fly Air Canada. I suspect they are headed for bankruptcy again which is a shame, as I have 700k aeroplan points. 2) If you fly, take only carry-on bags. Don’t believe me? Watch my video.
#aircanada @aircanada

[JJ @realjeffreyjay]

Hey @AirCanada, now that our nightmare experience with your airline is being featured on @LinkedIn News, am I eligible for the same special treatment as @peterbakernyt, @ryanwhitney6, @WhitneyCummings, and other verified individuals?
cc @JustinTrudeau

https://t.co/RBUg3DuhNy

[Deblyn Lawrence @dml1818]

@LoHo__ Hallelujah 🙌🙌🙌

[Deblyn Lawrence @dml1818]

Don’t give up the fight! My boyfriend and I are on day 7 without luggage. I was able to itemize all things in my bag alone and it’s about $1900

[Deblyn Lawrence @dml1818]

@LoHo__ Nope, we have been in contact faith them for a while now. They offered us a $600 e-voucher which we’re not accepting. Doesn’t even come close to covering all the damages

[Deblyn Lawrence @dml1818]

@ryanwhitney6, can you please help a Duquesne alum & Pittsburgh girl out? Just read about your experience with @AirCanada - same 😢

[JJ @realjeffreyjay]

Hey @AirCanada, now that our nightmare experience with your airline is being featured on @LinkedIn News, am I eligible for the same special treatment as @peterbakernyt, @ryanwhitney6, @WhitneyCummings, and other verified individuals?
cc @JustinTrudeau

https://t.co/RBUg3DuhNy

[Deblyn Lawrence @dml1818]

@AirCanada Day 7 with no luggage and no response. Spoke with a representative on the phone who transferred us to a baggage line that isn’t taking any calls. When will you respond to us to help make this right?