David Leonard

[David Leonard @dmleon33]

@Goodman_Mfg My furnace is 10 years old and I have a cracked heat exchanger. The labor cost to replace the heat exchanger on my furnace is equal to the cost of a new furnace. Isn't the limited lifetime warranty on the heat exchanger just a gimmick ?

[David Leonard @dmleon33]

@BoschHC_US I just installed the Climate 5000 Heat pump - 36K BTU. Tech support won't talk to customers. You have to be a HVAC Tech even to ask the most basic questions. E-mail support is non-existent. Planning to lodge a complaint with the FTC on Monday

[David Leonard @dmleon33]

@BoschHC_US @AppHVACReport How about being more customer focused ? If you don't allow the customer to talk to your tech support, I don't think your brand will be very popular soon. I'm a very unhappy Bosch Heat pump customer

[David Leonard @dmleon33]

@BoschHC_US Hey BoschHC, How come you never want to talk to Homeowners ? Do you realize it costs money to have a HVAC tech to ask simple questions on my behalf. Who instituted this stupid policy ? My Heat Pump is less than two months old. Terrible ! I'm calling the FTC right now

[David Leonard @dmleon33]

@partsgeek Your representative suggested the parts for my vehicle, not me. Is this how you train your staff ? Provide the wrong parts and then hide behind your silly 30 day return policy ? Way to go partsgeek ! Keeps this going and we'll see how long you stay in business

[David Leonard @dmleon33]

@partsgeek Your representatives provided me with the incorrect rotors and pads for my vehicle. This is in spite of me providing my VIN number. Now you refuse to take it back as it's been over 30 days. What kind of policy is that ? You don't take responsibility for your actions ?

[David Leonard @dmleon33]

Still waiting for @SouthwestAir to pay me for what I incurred during their meltdown. What's going on ? This is embarrassing ! More than a month to wait for payment. Get moving @SouthwestAir . Credit card companies want payment !

[David Leonard @dmleon33]

@SouthwestAir Received an e-mail few minutes ago bragging that you processed all the refunds. Yet, you lowballed my reimbursement payment and offered me considerably less than what I payed for my one-way United Airlines tickets. Your payment offer is REJECTED. Not accepting less

[David Leonard @dmleon33]

@SouthwestAir @mjracerlinn I paid $1410 for a one-way tickets for my family of four to return from RSW to ORD and your email offer proposed a refund of only $665 ? Your offer is rejected !! Why should I pay even a penny extra for your incompetence ? What's with the fake videos promising reimbursements ?

[David Leonard @dmleon33]

@SouthwestAir Where's my full refund for my recent trip ? Other people have been tweeting that they got their entire money refunded. I got only a partial amount. What's going on ?

[David Leonard @dmleon33]

@SouthwestAir You provided me with only a partial refund ! What's going on ?

[David Leonard @dmleon33]

You provided me with only a partial refund ! What's going on ?

[David Leonard @dmleon33]

@uhde23 @SouthwestAir DM to @southwestAir ???

[David Leonard @dmleon33]

@uhde23 @SouthwestAir Exactly, file a complaint with the Dept of Transportation also. I rejected their lowball offer.

[David Leonard @dmleon33]

@bclemens3312 @kestre @SouthwestAir I rejected their lowball offer

[David Leonard @dmleon33]

@bclemens3312 @SouthwestAir Don't expect to get all your money back. They just offered me much less than the one way tickets I paid on United to get back home from Florida. They seem to think the 25000 pts they offered should compensate for the balance. False promises from their leaders

[David Leonard @dmleon33]

@SouthwestAir I am rejecting your offer for case ID 423IMA60198647. It is clearly not acceptable that I pay one penny from my pocket for your failings as an airline.

[David Leonard @dmleon33]

@SouthwestAir Contrary to your promises from the CEO and Chief Mktg Officer, I received an e-mail this morning and you went cheap on me. Partially covered my one-way United flight back to Chicago, hotel and food expenses. I'm guessing it wasn't a "reasonable" expense ! Right?

[David Leonard @dmleon33]

@googlefi I received an e-mail stating "Your replacement items has been shipped". I've received many such e-mails in the past only for it to fail spectacularly. Your previous message said you didn't want to "presume" the outcome. Your team just did that without asking me my input.

[David Leonard @dmleon33]

@googlefi What a joke ! Their customer service is embarrassing. Wanted to transfer 4 line to Google FI. Ordered a phone Nov. 25 and three SIM cards. Supposedly delivered Nov. 30. Only 3 SIM cards arrive but no phone. Still no sight of the phone I ordered. Stay away from Google Fi