Personalized guest outreach is hard to scale — until now.
Bilt Hospitality's Concierge checks in with guests before they arrive, collecting allergies, preferences, & occasion notes automatically. Staff gets notified, car service gets arranged, and the briefing's ready before doors open.
Restaurants can focus on hospitality. Bilt handles the rest.
Property teams are drowning in service requests from residents.
With Bilt Hospitality, the concierge fields them, syncs to your PMS, and keeps residents happy while you fix it — booking dinner, comping a round of drinks, or even signing them up for a fitness class in the neighborhood.
Bilt orchestrates everything, so your team can stay focused on offering excellent service that your residents won’t forget.
@pitdesi let's set the record straight. Because you can't believe everything you read in the news. Here's some facts on Bilt + our partnership with WF:
A) Wells Fargo went on the record with the WSJ stating: "There has been no conversation among decision makers to exit the BILT agreement. To suggest otherwise is false.". The WSJ chose not to run this.
B) Bilt is a loyalty network driving spend between local residents and merchants. 85% of our members use Bilt's platform with their other linked Amex/Visa/Maatercards. And while less than <15% of our members are Wells Fargo cobrand credit cardholders, we are excited and committed to our partnership with Wells. The Bilt Cobrand has resulted in:
-70% of Bilt cardholders being new customers to WF
-Average age of 31
-Average FICO of 760
These are highly valuable customers to any bank being acquired at a far lower cost. (banks often spend $1k-$2k on acquisition costs for premium, next gen customers - look at Chase Sapphire as an example).
And we are only 18 months into the cobrand partnership with lots of opportunity to drive even more everyday spend behavior. And are committed to making this a win-win together.
C) Bilt's platform is much broader than our cobrand card. We work with all the major banks and networks to help drive spend on rent and at neighborhood merchants. And like Visa or Mastercard, merchants fund the loyalty rewards when Bilt drives spend from our residents (on any debit or credit card).
If interested in actually understanding how we've achieved a fast growing profitable business, you can read more in FT's report at: https://t.co/DGPQuAYfY5 (https://t.co/DGPQuAYfY5)