@NestAwayCare@jagograhakjago@consumerforum_@amarendrasahu They again closed the ticket, and mrs Divya customer support couldn't answer when i asked how cleaning charges during moveout are standard when it was not charged to people already moved out prior to me.Below is a snap from previous person who moved out prior to me frm same prpty
@NestAwayCare@amarendrasahu its been mnths since i mved out still invalid moveout charges are not removed. Whn i talked with exe. c told cleaning charges are std charges but it was nvr mntiond to us when we mvd in. I have a copy of agreement which doesn't mention any such thng.
@NestAwayCare@jagograhakjago@consumerforum_@amarendrasahu social media exe was saying we will update the policies based on money deducted frm my deposit sch as cleaning chrgs during moveout,evn tho the room was clean , 1000 rs was deducted frm my deposit, also doorbell is wrkg and i hv proof and they have deducted 750 for
Dear @NestAwayCare,@amarendrasahu during my move out i was charged with 5015 Rs for maintenance repair in reality 1 point was valid in the inspection report remaining were false after providing all the proof in video i'm still not gvn satisfactory solution I Hv everything on mail
@NestAwayCare Mr. Asif your customer support manager does not reply to emails when asked about why they have kept remaining amount with them i did not get any response instead my ticket was closed. @amarendrasahu please intervene
@NestAwayCare Now they have closed my ticket without giving any calls? I asked for the detailed report on what basis you have deducted the amount in response my ticket was closed without any explanation. I have given all the proofs in video format. What else you need?
@NestAwayCare Still waiting for the resolution, been 20 days since i have raised this issue yet still looking for a fair resolution. I have submitted all the proofs but deducted amount is not refunded? What kind of scam is this?
@NestAwayCare runwal elina andheri east. nestaway is charging money to their tenants for something which was already broken. Your rude customer care executive mr Mr. Azam didn't help in any way and told that we cant do anything about charges.