Danielle Healy

[Danielle Healy @dnhealy8]

@AerLingus @BrowneKatie_ I still have not had my cash refund processed! The site does not work and service is appalling at this point - I would like my account noted that I do not accept your flight alternative and want a cash refund on flight!

[Danielle Healy @dnhealy8]

@AerLingus It is not working! I have said this a few times now.

[Danielle Healy @dnhealy8]

@AerLingus why can’t I apply for my cash refund when my flight is cancelled??? You send me a new flight that does not work for me and I cannot manage my booking. Please assist.

[Danielle Healy @dnhealy8]

@Outlook are you ever going to update issue numbers??? Blocking individuals email accounts with no accountability on your side. #worstservice #noresponse

[Danielle Healy @dnhealy8]

@Outlook you have the worst response rate ever. Asking individuals to be patient on issues when you do not respect time & urgency for others. You hold personal data & should be accountable to respond & provide adequate service. #miscrosoftdisasters #nocustomerservice #nightmare

[Danielle Healy @dnhealy8]

@DPCIreland can you please give me any advice on how 2 get my data from @Outlook after so many attempts to access my email accounts? I have been blocked for months now & have followed their process 2 access but been denied according 2 their system. No support & would love advice

[Danielle Healy @dnhealy8]

@Outlook @Outlook why do you ask me to send you a DM looking attentive but never answer??? A little appreciate and respect for time and patience would go a long way!

[Danielle Healy @dnhealy8]

@Outlook how long does one have to wait for a recovery request response?? Have issue numbers and escalated numbers? Please do the courtesy of updating. It has been weeks! #nocustomerservice

[Danielle Healy @dnhealy8]

@Outlook @Outlook will you respond to my DM soon. It’s been several hours now. Thank you.

[Danielle Healy @dnhealy8]

@outlook you should be ashamed of the service that is “so called” given. Blocking people out of accounts - no support. Decades of information and personal info lost. I do not understand #switchtogmail #switchtoanyotheremail

[Danielle Healy @dnhealy8]

@Outlook how long does a person need to wait to get an update on issue numbers? I cannot believe there is no customer service available

[Danielle Healy @dnhealy8]

@Outlook how long does one need to wait before you get a response from the customer service team? How can you run a company w/o any customer service contact details. It’s like the Illuminati - you must wait for eternity before they respond! Just keep filling out forms! #theworst

[Danielle Healy @dnhealy8]

@JoannaTuck @Outlook Dealing with @Outlook is a nightmare. They have blocked me after having accounts for over 20 years myself. Nobody to talk to or get help from #theworst

[Joanna Tuck @JoannaTuck]

@Outlook You’ve blocked my account for no reason I’ve been with you for 20 years. I can’t get access to text codes. Appalling and no one to speak to

[Danielle Healy @dnhealy8]

@AmandaL32030205 @Outlook @Outlook is a joke these days for customer service. I am having the same issues. So basically a computer deems us unworthy to open our emails!

[Danielle Healy @dnhealy8]

@Outlook I have sent you multiple messages and have not received a response

[Danielle Healy @dnhealy8]

@Outlook I am not sure why I cannot get a response after a week of trying to get into my blocked email accounts. I would appreciate a response from issue number & escalated issue number!

[Danielle Healy @dnhealy8]

@Outlook I have done all of this for days now. I have received no reply on my issue number and still blocked. Can I please speak to someone? I have had these accounts for decades & do not think it’s right to be treated like this! Please respond

[Danielle Healy @dnhealy8]

@Outlook No update!!! I cannot contact anyone! My email address is literally my name and was denied! This is the absolute worst.

[Danielle Healy @dnhealy8]

@Outlook I am loosing my mind w/ trying to unblock my email accounts. I have filled out forms multiple times! What could you possibility want!! I have 2 accounts - one is the backup for the other. Both blocked after I traveled! I have an issue number for one & the other is denied