Hello @Upwork,
Following up on ticket #55046386.
It has now been over two weeks since my account was suspended, and I still have not received an update from Trust & Safety.
Could you please check the status of my case?
Thank you.
Hi there! We are sorry for the frustration this limitation is causing. Our team has already contacted you through Support Ticket. You should receive an update within 24–48 hours. In the meantime, please feel free to add any questions you have directly to the ticket, and we'll assist you as quickly as we can.
Hello @Upwork
I am following up on ticket #55046386.
My account remains suspended at login and I still cannot access the Identity Verification workflow requested by Trust & Safety.
Could you please provide a status update or advise the next steps?
Thank you.
Hello @Upwork,
Following up on ticket #55046386.
Trust & Safety requested Identity Verification, but my account is suspended immediately after login, so I cannot access the verification process.
Could a Trust & Safety specialist please review my case?
Thank you.
@Upwork Hello,
I am following up on ticket #55046386.
I am still available to complete identity verification and provide any required documentation.
Could you please provide an update on the status of my case?
Thank you.
Hello @Upwork,
I received Identity Verification instructions, but my account is suspended immediately after login, so I cannot access the verification workflow.
Could a Trust & Safety specialist please review my case?Ticket IDs: #55083959, #55083984
Thank you.
@Upwork Hello @Upwork,
Following up on ticket #55046386.
My account remains suspended, so I cannot access the Identity Verification workflow mentioned by Support.
Could a Trust & Safety specialist please review my case and advise the next steps?
Thank you.