@SandyofSuffolk Hi Sandy, sorry for the frustration caused. Short feedback surveys can be sent following a visit to one of our stores, however we can update your preferences so you no longer receive them. Please drop us a private message and weβll get this sorted.
https://t.co/Zzw73d5CPB
@Bep316 Hi Craig, sorry to hear that you're not happy with your membership, can you please send us a DM with your membership details and we'll look into this for you
@PaulMackley Hi Paul, can you please send us some more details via dm like your email address and loyalty card number so we can look into this further for you.
@Bowtomephil Hi Phil, thank you for taking the time to let us know your views on our in-store pricing. I have passed along your feedback to the relevant team to review.
@stuieknight Hi, we're sorry to hear that your recent experience in our store did not meet your expectations. If you're happy to DM us with some further details, we'll ensure your feedback is shared with the store management for review.
@MarineInsLpool Hi, thanks for getting in touch. Unfortunately, gift cards, including National Garden Gift Cards, can only be redeemed in our stores and cannot be used for online purchases.
@ToriaSScott Hi Toria, Thanks for getting in touch can you please send us a dm with some more information and we can look into this with the store for you.
@binksyyyy HI Rebecca thanks for getting in touch. Can you please send us a DM with your name, email address and your CAS number you would have received from the case being created with our team.