@CebuPacificAir have you tried chatting with Charlie yourself? I suggest you should. Because it doesn’t address my concern. we are running in circles for hours now. Why do I get inconvenienced when it’s @CebuPacificAir who canceled the flight?
hey @CebuPacificAir. Cancelling flight couple of hours before flight?
Naga-Manila today. What an inconvenience. Remember we have to organize bus alternatives. Please refund my flight. Your alternative flight is a joke (a week after today?!!)
@CebuPacificAir really? we are still on this? your process is tedious. why do I get punished for something that you did! sort it out. you have my details already
@CebuPacificAir@CebuPacificAir I have not CONVENIENTLY received any email notification. The Manage Booking option asks me to cancel my booking which absolves you canceling the flight.
YOU cancel YOU sort out refund.
why is it easy for you to cancel and hard to refund? Take the responsibility!
@CebuPacificAir No. Thses are my details.
Mayonelo Yanilla email [email protected]
booking reference GCKC2F for the flight YOU cancelled today Naga-Manila.
Don’t make this harder than it is.