@SkyUK I have just had the most rude phone call from someone from the retention team accusing of all sorts. They really need to respect loyal customers and not provide false information to customers
@SkyUK just had the worst customer experience ever, loyal customer who has now cancelled due to price increases and shocking customer service #theworst
@bt_uk My 93 year old Mum’s phone line was broken, the lady who took my call late on Saturday and the engineer who fixed it Sunday morning were amazing and both super helpful