Aimee Dodd Cert CIH

Customer Complaints Advisor @ Alliance Homes | Previously HomeChoice & Homeless Team | Future Housing Leader 2018 | Mum to 2 boys | All views are my own

[Aimee Dodd Cert CIH @DoddAimee]

Its me 👇🏼👇🏼

So greatful for the opportunity the be part of #Futures50

#cx #complaints #futuresfam

[CIH Futures @CIHFutures]

🚨🚨 MONDAY LUNCHTIME...#Futures50 time! 🚨🚨

Join us in welcoming @DoddAimee to the #Futures50! Aimee shares her learning on #complaints and getting it right for customers - for all our #UKHousing #CustomerService #CX peeps, this is deffo worth a read!

https://t.co/git0oVsgk5

[Aimee Dodd Cert CIH @DoddAimee]

@paddypower @ProstateUK 🤞🏼🤞🏼

[Aimee Dodd Cert CIH @DoddAimee]

@O2 8 days without service now, I contacted your customer service and was informed it was 'slow' in my area - it is non-existent!

The solution I was offered was to raise a complaint, not sure how this would resolve it?

I've had no timescales of when it will be resolved.

[Aimee Dodd Cert CIH @DoddAimee]

World book day 2025📚

@leedsrhinos
@mndassoc
@Rob7Burrow

[Aimee Dodd Cert CIH @DoddAimee]

When you have ADHD and don't read things properly!

Got too excited that @robbeckettcomic was in Bristol for an extra date ..... bloody 2025 🤦🏻‍♀️

[Aimee Dodd Cert CIH @DoddAimee]

👏🏼👏🏼

[UK Prime Minister @10DowningStreet]

James Timpson OBE @JamesTCobbler has been appointed Minister of State (Minister for Prisons, Parole and Probation) in the Ministry of Justice @MoJGovUK.

[Aimee Dodd Cert CIH @DoddAimee]

@Alliance_Homes @swain_alliance Missed the photo but wore the most colourful dress I own 🌈

[Aimee Dodd Cert CIH @DoddAimee]

When you find your club mascot at the @premrugby final!

@BristolBears

[Aimee Dodd Cert CIH @DoddAimee]

Having been involved in this from the start, I am excited to see this launch today!

[Alliance Homes @Alliance_Homes]

🚀 Over the next six weeks, we’re rolling out Connect to all our customers. Keep an eye on your inbox or phone for an invitation to register. Watch the video for an inside look at everything Connect has to offer! ▶️

[Aimee Dodd Cert CIH @DoddAimee]

@MartinSLewis Mine like many others should have been available Friday but @HMRCcustomers blamed the banks. Maybe they should have listened and started investigating the issue!

[Aimee Dodd Cert CIH @DoddAimee]

@siandanhowcroft @HMRCcustomers I have the same, should have been able to request it at 4pm but not even showing!

[Aimee Dodd Cert CIH @DoddAimee]

Two of @hornets1962 finest mullets!!

[ITV Rugby @ITVRugby]

Mullet Mania is sweeping Bristol ✂😅

#GallagerPrem

[Aimee Dodd Cert CIH @DoddAimee]

Bucket hat ✅
Eating chicken by a bin ✅
England game ✅

My 7yr old has turned into @robbeckettcomic

[Aimee Dodd Cert CIH @DoddAimee]

@willcapon2 @BristolBears Great news!! Stan can continue his photo album 🐻

[Aimee Dodd Cert CIH @DoddAimee]

My very own @paddingtonbear 🧸

With a crocheted marmalade sandwich 🥪
#WorldBookDay2024 #paddingtonbear

[Aimee Dodd Cert CIH @DoddAimee]

An advantage of WFH, I get to puppy sit!

But she does have a lot of tidying up to do before she goes home 😳

[Aimee Dodd Cert CIH @DoddAimee]

Currently experiencing the worst customer service from @eon_next

Sent a bill for over £1000 in August which didn't belong to me, sorted.

I now have another bill for over £800, again not mine.

Emails sent and calls made BUT no one is answering questions or listening to me!

[Aimee Dodd Cert CIH @DoddAimee]

Possibly the best birthday card ever!

@JoeMarler

[Aimee Dodd Cert CIH @DoddAimee]

@BristolBears One happy chap! Ready for his flag duty on Friday night with @hornets1962 🐝

[Aimee Dodd Cert CIH @DoddAimee]

Today, Stewart, from @TheRAC_UK was my superhero!

Best £12 a month I've spent, don't know what I would have done otherwise 👏🏼

[Aimee Dodd Cert CIH @DoddAimee]

My boy at @BristolBears 💙

[Bristol Bears 🐻 @BristolBears]

How's this one going to finish? 🤔

Here's what some of you guys think 👇

#BRIvGLO | #BristolBears