Jun 10, 2023 (2:45 PM): Airbnb (Ronald) mentioned that the listing in Brooklyn, not NYC, disqualifies the extenuating circumstances, making the refund not guaranteed.
Jun 10, 2023 (3:23 PM):Voiced concern about the inconsistent policy. We canceled based on the guaranteed refund.
@AirbnbHelp, our Brooklyn trip hit a snag! After agreeing to reschedule due to hazardous air, our host didn't want us. We were told to cancel for a full refund, but now it's uncertain. Our plans are on hold. Urgently need clarity and promised a refund for CASE #HM3MHK4J4E. Help!
Jun 7, 2023: Airbnb acknowledged the hazardous air quality and offered Anthony a date change for his booking or a refund.
Jun 9, 2023: Airbnb informed Anthony that the host no longer wanted to accommodate his reservation and advised him to cancel his booking for a full refund.
Congrats to the team at COR (@knowyourcor) on launching https://t.co/6NUlyiMG6I today. I’ve already done the PRO ATHLETE program and didn’t completely hate cold showers