@LilyAdamsXo@VerizonSupport@RepLSimon This is a long shot, but I'm hoping maybe you can help. This woman has been abused, taken advantage of and has been struggling with all of that, and now she's getting the run-around from Verizon over something that should be simple and straightforward. Please help.
@LilyAdamsXo Haha, yeah, but that happened a year ago, and if you've not had any problems with the battery dying round about that timeframe... I don't think the critters are to blame for your dead battery meow π Just replace the battery, and things should be okay :)
@LilyAdamsXo And that something could be as innocent as an accessory plugged into an outlet, or some kind of critter chewin' on wires and causing things to short out.
But yeah, if the battery is older, chances are it has seen better days and it's just time to change it out :)
@LilyAdamsXo 10 volts is low and would likely not be able to turn the starter over. A good battery will read somewhere between 12.0 and 12.8 volts. It's definitely the battery that is the source of your issue. Good on you for not letting the dealer bend you over.
@LilyAdamsXo The only question I have is... How old is the battery in the car? If it's like 4-5 years old, then it's likely just the battery dying.
But, if it's a fairly new battery, there could be something draining it more than the alternator can charge it on the short drives.