@Allstate is a great example on how to loot people by making them go through painful process and increase policy prices each year.
I called up customer service before raising a claim to make sure it’s covered in policy and after making all day calls with multiple agents, no one
@PropertyClmPro Sewer pipe burst. And the repair had to be done by tunnelling.
I have zero claim, yes, but it also will stay on record for 3 yrs that will restrict me to shop around for other insurance policies.
@PropertyClmPro Hey, I first asked if the inquiry will be considered as claim and they said no. I was very specific that I didn’t want that on record as claim if my repairs won’t be covered. Over the process, multiple agents confirmed it would be covered but NO
@Allstate@Allstate
I am tired of being gaslighted into thinking that I made any mistake in this whole process bcz I was very specific from start that I don’t need to be on record if it’s not eligible for claim
@Allstate 5/n:
2. Still insisted that I need clarity before claim and they redirected me to agent, who confirmed that policy covers it
3. Now agent from claims says it doesn’t cover. By the way, the agent gave very inconsistent answers every time I called
@Allstate 7/n :
So tell me @Allstate how can Any customer get any help if there is no clear answer from even a single agent??
All I am left with is no reimbursement and a record wjich will potentially increase my policy next year
@Allstate 6/n:
She told me it will be covered if tunneled from side earlier and now she said it won’t be covered because I switched from home owner to landlord
@Allstate 6/n: I wasnt provided fine print info on coverage until now,
I asked agent why slab leak was covered last year and not this year bcz both involved tunneling from side of house
3/n what’s the point in calling customer service if they can’t give policy coverage? How can a customer in critical need for repairs go through this vicious cycle only to tell me that they wouldn’t cover the claim?
Troy Kotsur received a standing ovation at the 94th Academy Awards after he became the first deaf male actor to ever win an Oscar — watch his acceptance speech #Oscars